
Brian Harris BMW
Baton Rouge, LA
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243 Reviews of Brian Harris BMW
Service My service was great! Mr.Ricky kept me inform on my car. He was wonderful in meeting my needs for my car. Car was ready in a timely manner. My service was great! Mr.Ricky kept me inform on my car. He was wonderful in meeting my needs for my car. Car was ready in a timely manner. More
Exceptional Service Very friendly and professional staff. Exceptional service. The listen to your issues and make sure everything is taking care of. They answer any and a Very friendly and professional staff. Exceptional service. The listen to your issues and make sure everything is taking care of. They answer any and all questions More
Excellence exceeded There has never been a instance of disappointment at the Brian Harris dealership whether it is regarding: service, sales, parts, finance etc. I’ve not There has never been a instance of disappointment at the Brian Harris dealership whether it is regarding: service, sales, parts, finance etc. I’ve noticed a lot of unfamiliar faces which takes time to readjust BUT with that being said I have never observed a decline in the consistent commitment by the staff to exceed excellence of client expectations. There are times when exceeding my expectations of excellence could be difficult, however, it is always achieved by BHBMW! Shoutout to Adam and Donna! More
Very good I was greeted upon my arrival and the representative gathered my information and recommended what needed to be done. The environment was friendly and I was greeted upon my arrival and the representative gathered my information and recommended what needed to be done. The environment was friendly and comfortable More
Great service I’ve been getting service done here for several years now and Mr. Rick is always very helpful. A few days ago I came in for an oil change and they did I’ve been getting service done here for several years now and Mr. Rick is always very helpful. A few days ago I came in for an oil change and they did it really quickly, which was great. They new waiting area is also really nice. More
BMW Sevice 5 Star They scheduled service for me, they were ready when I arrived, good coffee and a great place to login while I waited on my car. Everyone was very nic They scheduled service for me, they were ready when I arrived, good coffee and a great place to login while I waited on my car. Everyone was very nice. More
Regular Service I had great customer service from the representative. Always a pleasant environment. It has been a pleasure when visiting, the service team is awesme. I had great customer service from the representative. Always a pleasant environment. It has been a pleasure when visiting, the service team is awesme. They make sure that your maintenance is handled properly More
Another great experience at Brian Harris BBMW Love the experience at the service center. Owned several BMWs and always use this service center. Rick is a great person. Very happy with the servic Love the experience at the service center. Owned several BMWs and always use this service center. Rick is a great person. Very happy with the service. More
Great overall service experience Bernie is a super nice guy. Repairs did take a while but we were told when dropping it off it would be two weeks before anyone could look at it. Took Bernie is a super nice guy. Repairs did take a while but we were told when dropping it off it would be two weeks before anyone could look at it. Took another two weeks after that to get issues ironed out. I was kept informed the whole way through. They do need to look at the phone system though. When transferring to extensions it hangs up if no one answers. Growing pains I’m sure as they just remodeled store. More
Great customer service. I can’t say enough good things about the service department especially Mr. Louis Lecoq. Glad he is back with Brian Harris BMW. Everything was streaml I can’t say enough good things about the service department especially Mr. Louis Lecoq. Glad he is back with Brian Harris BMW. Everything was streamline as always. Thanks again for all the help. More