Brian Harris BMW

Another great experience at Brian Harris BBMW Love the experience at the service center. Owned several BMWs and always use this service center. Rick is a great person. Very happy with the servic Love the experience at the service center. Owned several BMWs and always use this service center. Rick is a great person. Very happy with the service. More

Great customer service. I can’t say enough good things about the service department especially Mr. Louis Lecoq. Glad he is back with Brian Harris BMW. Everything was streaml I can’t say enough good things about the service department especially Mr. Louis Lecoq. Glad he is back with Brian Harris BMW. Everything was streamline as always. Thanks again for all the help. More

Great overall service experience Bernie is a super nice guy. Repairs did take a while but we were told when dropping it off it would be two weeks before anyone could look at it. Took Bernie is a super nice guy. Repairs did take a while but we were told when dropping it off it would be two weeks before anyone could look at it. Took another two weeks after that to get issues ironed out. I was kept informed the whole way through. They do need to look at the phone system though. When transferring to extensions it hangs up if no one answers. Growing pains I’m sure as they just remodeled store. More

Last minute appointment After running over some sharp metal object, my tire warning light came on. This is the worst possible week for something like this to happen! I'm so g After running over some sharp metal object, my tire warning light came on. This is the worst possible week for something like this to happen! I'm so grateful that Rick squeezed me in to get this issue taken care of. The tire had to be replaced, but my Road Hazard Protection covered it. Rick even expedited my oil change service and had it done today so that I don't have to make another appointment just for that. Rick has indeed gone above and beyond since the purchase of my 2017 BMW X5 in Sept. 2016. Thank you, Rick and the Team at Brian Harris. More

Excellent Team Brian Harris has taken great care of my vehicle since purchased in 2015. I’ll always recommend them to my friends for sales or service. Brian Harris has taken great care of my vehicle since purchased in 2015. I’ll always recommend them to my friends for sales or service. More

Maintenance Kind and courteous. Did not wait too long. Comfortable seating. Refreshments available for free. Helpful hints and great results scheduled date for re Kind and courteous. Did not wait too long. Comfortable seating. Refreshments available for free. Helpful hints and great results scheduled date for recall on child safety seat More

Exemplary Experience I recently purchased a 2015 Mini Cooper S Roadster from out of state. While everything on the car seemed to be running great, I wanted the 'warm & fuz I recently purchased a 2015 Mini Cooper S Roadster from out of state. While everything on the car seemed to be running great, I wanted the 'warm & fuzzy' of having her checked by an authorized dealer. I reached out to the Brian Harris Service Center and made contact with November. She was very helpful and accommodating with setting up an appointment for my "new little girl". From the moment I entered the dealership on the day of my appointment, you'd swear I purchased the vehicle from them. Everyone was so helpful and courteous. Especially want to mention how Bernie and Thomas walked me through any questions I had. I knew I was at the right dealership. Well, everything checked out great and I had my girl back before lunch - washed and vacuumed, no less. Thanks, all. Alvin D. More

Expedite Intake Had an appointment T 11:30 a.m and was in the shuttle and returned home by 12:15 p.m. The courtesy driver was sociable, which was nice to be able to Had an appointment T 11:30 a.m and was in the shuttle and returned home by 12:15 p.m. The courtesy driver was sociable, which was nice to be able to talk. GREAT EXPERIENCE from start to finish. More

Never a problem Rick in service is one of the best. Always professional, takes time to explain things, spot on updates and feedback. The new service area is awesome. Rick in service is one of the best. Always professional, takes time to explain things, spot on updates and feedback. The new service area is awesome. I've never had an issue over the last 8 years. More

Maintenance Oil change and head lamp bulb replaced. I was satisfied with the service. I came back a week later and had a recall parts replacement done. I had shu Oil change and head lamp bulb replaced. I was satisfied with the service. I came back a week later and had a recall parts replacement done. I had shuttle service done both times. More