Brian Harris BMW

Professional & Courteous The only hiccup in my experience was an issue with the tire rotation as the back tires are larger than the front & it wasn’t realized until at least a The only hiccup in my experience was an issue with the tire rotation as the back tires are larger than the front & it wasn’t realized until at least an hour later. The tech was professional, apologetic and courteous. Thank goodness for the complimentary snacks! More

Recall. Visit My service writer was very professional. The waiting area was customer frienly, They estimated the time of repairs would be about two hours ,they My service writer was very professional. The waiting area was customer frienly, They estimated the time of repairs would be about two hours ,they were right on time More

Excellent Communication Rick took great care to keep me updated on status and timeline with texts direct to my cell. The coffee machine in the showroom makes a killer double Rick took great care to keep me updated on status and timeline with texts direct to my cell. The coffee machine in the showroom makes a killer double-espresso latte. Awesome experience!! More

Great service Oil change was very quick and efficient. Service started and finished on time. Vehicle was returned spotless. The remodeled waiting area is extremel Oil change was very quick and efficient. Service started and finished on time. Vehicle was returned spotless. The remodeled waiting area is extremely nice. Everyone was very friendly More

Brian Harris service Rick and Todd took very good care of my vehicle from parts to service Prompt and courteous Service was fast and was on my way Rick and Todd took very good care of my vehicle from parts to service Prompt and courteous Service was fast and was on my way More

Extended Warranty Work The customer service representatives who answer the phones are very courteous. I recommend making an appointment but I was told parts had to be ordere The customer service representatives who answer the phones are very courteous. I recommend making an appointment but I was told parts had to be ordered that would be there the next day and car would be ready on day two, no later than day 3. However, on day 3 my vehicle wasn't ready causing me to be without transportation for 3 1/2 days! 😑 More

Great Service Mr. Rick, is so helpful. He listen to my issues and was concern about my safety. He advice me if I felt my car was going to stop on me, get to a safe Mr. Rick, is so helpful. He listen to my issues and was concern about my safety. He advice me if I felt my car was going to stop on me, get to a safe place and call to have it towed to the dealer. He made sure everything was checked out and kept me informed. Thanks Mr. Rick!!!! More

Service excellent Best in area.Fast and accurate. Would recommend. Appointment on schedule. Representatives were very helpful. Happy to come back to you about the work Best in area.Fast and accurate. Would recommend. Appointment on schedule. Representatives were very helpful. Happy to come back to you about the work. Very satisfied.satisfied More

The best service department ever! Brian Harris BMW service department is the best! The representatives were courteous and professional. I will return if the need arises but hopefully Brian Harris BMW service department is the best! The representatives were courteous and professional. I will return if the need arises but hopefully, it will not. More

Regular Service Visit Brian Harris' service staff is efficient, friendly, and very professional. Service was completed in a timely manner. I'll be back for my next service! Brian Harris' service staff is efficient, friendly, and very professional. Service was completed in a timely manner. I'll be back for my next service! More