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Brandon Honda

Tampa, FL

4.7
13,933 Reviews
Welcome to Brandon Honda, Tampa Bay’s #1 Volume Honda dealer and part of the esteemed Morgan Auto Group. Get your best price, credit pre-approval, trade-in value, and monthly payments right here online. You’ll buy with confidence knowing that all new Honda’s and most pre-owned vehicles are backed up with a “Real” Nationwide lifetime warranty at no additional charge. The warranty is unlimited time, unlimited miles good anywhere in the USA and Canada. We’re financing experts. If you’re looking for $0 down financing, you’re in the right place. We work hard getting you approved for a loan where others may have failed. Enjoy our world class parts and service center which is open seven days a week. Relax at our Brandon Honda Bistro café and enjoy a fresh meal, gourmet coffee, or indulgent snack. Stop by Brandon Honda today and let us raise your expectations of car shopping. We’re located at 9209 E. Adamo Drive, Tampa, Florida 33619. We’re pet-friendly and actively support animal rescue and adoption organizations.
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9209 East Adamo Drive

Tampa, FL

33619

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Showing 13,933 reviews

December 04, 2024

I still seen some spots when I asked for a detail plus vacuuming could have been better and it looks like they didn’t wipe the inside down. More

by kyla.scrivenl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Coney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn new salesmen
December 04, 2024

I was very pleased with the attentive care i was given in my time there! More

by IAN.MCNAIR29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Great service. Staff are great, and the facility is very convenient, especially with an insurance representative on-site. More

by FELIPE.BARRETODS
Recommend Dealer
Yes
Employees Worked With
Justo Figuereo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Got 1 hour oil change and the techs got it done in plenty of time. Rick, the service advisor was super helpful and knowledgeable. He also made sure to get me out in promptly so that I got to work with time t More

by jonjacobs201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Hidden fees at financing. Asked for explanation of ad on cost following sales. No response. More

by sweetmocean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammad Ayyob
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Brandon Honda responded

Dear Sweetmocean, Thank you for sharing your experience with us. We sincerely apologize for the frustration caused by any lack of communication regarding the financing process and the additional costs you mentioned. Transparency and customer satisfaction are very important to us, and it’s disappointing to hear that we fell short in addressing your concerns. I’d like the opportunity to assist you personally in resolving this matter and providing the clarity you deserve. Please contact me directly at 813-664-1234 or via email at jjarrell@brandonhonda.com. I am committed to ensuring your concerns are addressed promptly. We appreciate your feedback as it helps us improve, and we hope to make things right for you. Best regards, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com

December 04, 2024

There was an issue during my service that I brought to the attention of the service guy right away. He took photos and said that he would reach out to me the following day to fix it. I waited a couple of More

by TURTLEGIRL1179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Brandon Honda responded

Thank you for taking the time to share your feedback. I want to sincerely apologize for the lack of communication and follow-up regarding your concern. This is not the level of service we strive to provide, and I regret the frustration this situation has caused. I understand how important it is to feel heard and respected, no matter the size of the issue. I assure you that we take your feedback seriously and will investigate why your concern was not addressed promptly. This does not reflect our commitment to customer care, and I will personally ensure that your issue is reviewed and resolved as quickly as possible. At your earliest convenience, please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. I want to ensure that your experience is turned around and that your concerns are addressed to your satisfaction. Thank you for bringing this matter to my attention. I appreciate your patience and hope to have the opportunity to restore your confidence in our service department. Sincerely, Rachel Van Hart Fixed Operations Director Brandon Honda

December 03, 2024

“Moose” was the advisor that assisted me with my car (it was towed in) and he was phenomenal. His recommendations were spot on and he made sure I understood each service. Normally I work with a different ad More

by mfarenas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustapha aka Moose
December 03, 2024

I was very well serviced. Mr. Donald Negri was a great help. He led me right through the process and made it easy for me to understand the services provided at Brandon Honda! More

by SFELIX0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Helping mu 18 year old purchase her first new car was simplified with Chris Irvin to guide us! I would never buy a car from anyone else as long as he is around More

by dehahn1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Good service, but I thing that you guys can work in the time of the service because 1 hour and a half for change oil in my opinion it’s a lot More

by andres.com.co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Bjornstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suha Akbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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