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Braman Honda

Miami, FL

4.8
564 Reviews

7000 Coral Way

Miami, FL

33155

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Showing 564 reviews

September 27, 2022

If Jose Hidalgo isn’t there I leave. No one provides the same fast and reliable customer service as he does. Always a great pleasure. More

by kcarvajal3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José Hidalgo, Andy Rodriguez
Sep 27, 2022 -

Braman Honda responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

September 25, 2022

Excelente el servicio y apoyo prestado por Christian. Siempre dispuesto a explicar cada detalle. Suuper recomendado. More

by cibher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 26, 2022 -

Braman Honda responded

¡Muchas gracias por la fantástica recomendación! ¡Qué tengas un lindo día!

September 23, 2022

Mike Gomez, Service Advisor was very courteous plus extremely helpful and informative. First time I take my CRV in for regular maintenance, was done in about an hour. Nice waiting area. I was very More

by mem37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gomez, Service Advisor
Sep 26, 2022 -

Braman Honda responded

We're glad to know that our amazing team continues to deliver efficient, top-notch service to our valued customers. Thanks for stopping by!

September 16, 2022

Update: 9/16/22 - Before you read the below, note that I am NOT asking for a refund of the $109. I don't care about that. My only motivation is to spotlight the gimick they pulled, and yes, I would like f More

by lionelsuarez1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Vizoso, aka the dude who dispespects women and mothers, Andy Rodriguez
Sep 19, 2022 -

Braman Honda responded

Hi Mr. Lionel. In response to your post, your vehicle was dropped off on 9/14/2022 379134, with concerns of all the lights on the dashboard and your turn signal and dome light not working after your vehicle was jump started and the was battery replaced. The vehicle was inspected on 09/15/2022 in the morning. It was diagnosed, and Codes were temporarily cleared, except for the TPMS sensor that resets, and a quote was given for repairs. What was not mentioned in your post was your wife's erratic behavior in our service drive and yelling that your child had an emergency and you needed to get to the hospital right away (apparently that is also not accurate as per your post) and for us to return your vehicle to her right away so she can go to the hospital. You also failed to mention your wife's use of expletive and foul language aimed at our employees inside the dealer. You did call our dealership at 3:00 pm on Thursday and spoke to our Service Manager. During this conversation, you became hostile and began cursing and using several expletives and threats. At this point, you were advised to never return to our dealer and that the police would be called if either one of you were to return.

September 15, 2022

Alex the service manager was amazing , took really good care of me. I am more then completely satisfied with the service he provided. More

by yenisoto69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Vizoso
Sep 16, 2022 -

Braman Honda responded

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation and have an amazing day!

September 13, 2022

We took the car for the regular maintenance and the experience couldn’t be better; they were very professional, explained everything to me and finished in a reasonable time. More

by Hector SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez
Sep 14, 2022 -

Braman Honda responded

We're so glad to hear that you had a pleasant visit to our service center! Thanks so much for sharing your experience, and we hope to see you again!

September 12, 2022

La atención es muy buena y toda la ayuda que nos dan siempre para mejorar nuestros carros More

by isabelsamanez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian ,, oficina 3
Sep 13, 2022 -

Braman Honda responded

Gracias por la calificación y revisión de cinco estrellas, Isabel. ¡Qué tengas un lindo día!

September 04, 2022

Pedro was great! We had a great experience as always. I bought my car there and always have it serviced there. Super. More

by ckarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro helped us and was great., Andy Rodriguez
Sep 06, 2022 -

Braman Honda responded

Thank you for the kudos! We're happy to know that you always have a great experience when you visit Braman Honda!

August 15, 2022

Service was excellent at Braman Honda! Service managers are always making sure customers are attended. More

by viltre02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Torrence , Andy Rodriguez
Aug 16, 2022 -

Braman Honda responded

Thank you for taking the time to recommend our service managers! We're happy to hear you had a great experience and we look forward to helping with any future service needs. Have a great day!

August 15, 2022

Heriberto is an awesome sales person who helped me get a good deal and an awesome car. My Honda Pilot. I’m in love with my car More

by naza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heriberto, Madelen
Aug 15, 2022 -

Braman Honda responded

We're so glad Heriberto provided a great sales experience for you! Congratulations on your Honda Pilot and safe travels!

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