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Hector Garcia Albane
Hector Garcia Albane at Braman Honda

Hector Garcia Albane

Sales Representative

Braman Honda

7000 Coral Way
Miami, FL 33155

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4.5
43 Reviews
4.5

43 Reviews

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43 Reviews of Hector Garcia Albane

June 24, 2026

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My favorite dealer. Excellent costumer service. They’re always willing to help you. I love it. More

by Anabel
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Manny Diaz, Abilio Valdes

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Jun 24, 2026

Braman Honda responded

We’re honored to be your top choice for service. It’s great to hear your Honda Civic visit went smoothly and that our team could assist you. We look forward to helping with your vehicle again. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 12, 2026

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Excellent service, friendly staff, smooth process, and great communication. Highly recommend this dealership to everyone! More

by jsanchezj2330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Manny Diaz, Abilio Valdes

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Jun 12, 2026

Braman Honda responded

We’re glad our team provided friendly service, clear communication, and a smooth process for your Honda Pilot. Thank you for recommending us to others. We look forward to helping you again. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 10, 2026

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Oscar Torrents Service manager is terrible with Customers. He mistreats them. He is real bad. More

by REALCHOICE23
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Recommend Dealer
No

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Manny Diaz, Abilio Valdes , Oscar Torrents

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Jun 10, 2026

Braman Honda responded

Mr.Carlos Uz As we stated in response to your previous 3 reviews,our goal is to provide every customer with professional, courteous, and respectful service. We understand that you have expressed concerns regarding your experiences with our dealership, as well as with other businesses. While we respect your right to share your opinions, we do not agree with the characterization of the events that occurred during your visit. Unfortunately, during your interaction with our staff, your behavior toward our employees and fellow customers was disruptive and included comments that we considered inappropriate and disrespectful. As a result, we made the decision to refuse further service, which is a right we reserve when interactions become abusive or hostile. We take all customer feedback seriously and continuously work to improve our operations. At the same time, we have an obligation to provide a safe and respectful environment for our employees and customers, and we will always support our team when they are subjected to unacceptable treatment. We wish you the best moving forward

Jun 10, 2026

REALCHOICE23 responded

Your response is filled with lots of holes. Let me teach you a lesson in Business and Customer Service and im going to never again recommend, think and etc Braman Honda. And for the record. I love Norman Braman, hes a Community Legend, but you all are terrible. This could have been all avoided, if you had Compentent Service workers, and not give me the run around. Then Oscarito comes and instead of being a Smart ass, he should have done what a real good Customer Service and or Manager would do? HEY HI THERE, PLEASE HOW MAY I HELP YOU? WHAT SEEMS TO BE THE PROBLEM? CAN I FIX THIS? IN A CALM DEMEANER, THATS HOW IT GETS DONE AND I WOULD NOT HAVE BEEN TRIGGERED TO REACT NEGATIVELY, NOT BE A SILENT SMART ASS. This bad experience happened to a Well Known Media Person like myself and let me tell you? From my last report i did on this? You lost customers. I be happy to share the responses with you? You could have handled this differently and de-escalated this with me and you wouldnt be in this mess. So in closing. The hell with Oscar the terrible and you all.

June 03, 2026

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Excelente muy buen servicio desde que llegas yo lo recomiendo 💯💯🙏🏻 no cambio de la honda More

by MARIELVISCACERES
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Recommend Dealer
Yes

Other Employees Tagged: Ángel puerta #2 muy profesional

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Jun 03, 2026

Braman Honda responded

Thank you for recommending us so highly. We’re pleased your Honda CR-V service met your expectations from the moment you arrived. We appreciate your loyalty and look forward to assisting you again. Paulas Charles General Sales Manager pcharles@bramanhonda.com

May 27, 2026

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Great , service, great attention to detail, very freindly manager , very friendly sales guy, finanace guy did great. More

by ARANAEDDIE
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Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Manny Diaz, Abilio Valdes

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May 27, 2026

Braman Honda responded

Thank you for recognizing our attention to detail during your Honda Passport service. We’re thrilled the manager, sales associate, and finance team provided friendly support throughout the process. Feel free to contact us for any future Passport needs. Paulas Charles General Sales Manager pcharles@bramanhonda.com

May 21, 2026

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I was very impressed with the level of professionalism and the manner in which the employees explained the problem with the car and their opinions More

by WRUFIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Manny Diaz, Abilio Valdes , Jose Hidalgo

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May 21, 2026

Braman Honda responded

We’re delighted our team explained the issue with your Honda Accord so clearly and professionally. Thank you for sharing your experience and for entrusting us with your service. Paulas Charles General Sales Manager pcharles@bramanhonda.com

May 17, 2026

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La mejor atencion, personas amables pedimos el service el careo no funcionaba el aire acondicionado nos dieron una cita rapido lo chequearon y ta al proximo dia estaba arregrado agradesco mucho la atecion More

by MIADENTAL
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Manny Diaz, Abilio Valdes

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May 17, 2026

Braman Honda responded

We’re pleased your appointment was scheduled so quickly and that our team had your Honda’s air conditioning back in working order by the next day. Thank you for sharing your feedback and for choosing us for your service. Paulas Charles General Sales Manager pcharles@bramanhonda.com

May 08, 2026

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Thank you to Mr Christian Espinosa for all the help and support in mr services every tome I go More

by MINEOPOLE
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Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz

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May 08, 2026

Braman Honda responded

We appreciate your 5-star review and are glad our service team could support your Honda HR-V every time. Thank you for trusting us with your vehicle’s maintenance, and we look forward to helping you again. Paulas Charles General Sales Manager pcharles@bramanhonda.com

April 22, 2026

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I felt deceived throughout the entire process. They ended up delivering the car to me two days later—and at the very end of the day, at that. My buying experience was horrible, and they did nothin More

by DANASO2212
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Manny Diaz

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Apr 26, 2026

Braman Honda responded

Thank you for your review, Dana. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Manny Diaz Service Director mdiaz@bramanhonda.com

April 04, 2026

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The service and customer support were excellent. The agent explained in detail the services my vehicle required. More

by elena.peraza
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Manny Diaz, Abilio Valdes

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Apr 04, 2026

Braman Honda responded

Thank you for the five-star rating. We’re glad our team delivered excellent service and support, and that the agent clearly explained what your Honda HR-V needed. We appreciate your feedback and look forward to helping you again. Manny Diaz Service Director mdiaz@bramanhonda.com

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