Braman Honda

I was unhappy with the first quote of U$550 + for a 20000 mile service. Ismael managed well the situation. Honda pls don’t loose what we like the most about the brand. Great value and affordable service pric mile service. Ismael managed well the situation. Honda pls don’t loose what we like the most about the brand. Great value and affordable service prices. If I want to pay $500 + for oil, A/c filter and tire rotation I’ll buy a BMW or Mercedes. More

They made me wait for more than 2 hours, and I had to leave and saw my car parked outside, and nobody contacted me, not even by phone. Then the assigned representative attended to me. Later, the assistan leave and saw my car parked outside, and nobody contacted me, not even by phone. Then the assigned representative attended to me. Later, the assistant service manager Jefferson Justo provided me assistance. He never gave me a service number when I dropped off my car for an oil change and first maintenance. At first, the assistant told me it would be a service of about 1 hour and 15 minutes. Later, the assistant informed me that it took longer for my car to be ready because they changed the battery. The assistant should have contacted me beforehand to let me know I was going to wait longer; that’s the right thing to do. More

Brendon was excellent. He explained everything in detail, was courteous and straightforward. The five stars I give were because of him. He explained everything in detail, was courteous and straightforward. The five stars I give were because of him. More

Christian Espinoza is the best most helpful caring service advisor. His concern for customers need and his willingness to make it a smooth process is the reason why i keep taking my 2018 CRV service advisor. His concern for customers need and his willingness to make it a smooth process is the reason why i keep taking my 2018 CRV More

Muy buen trato y trabajo en el auto las personas son muy amables y agradables, amables y agradables, More

Brendan was so attentive and helpful in this visit. He made sure I was taken care quickly and covered all points thoroughly He made sure I was taken care quickly and covered all points thoroughly More

Christian was very helpful and explain m clearly the two mechanic failures that my car was having. mechanic failures that my car was having. More

Jose, the service advisor was great! Very pleasant, took his time with me and kept me in the loop. The wait was a bit longer than expected (not his fault) but satisfied with the service. Very pleasant, took his time with me and kept me in the loop. The wait was a bit longer than expected (not his fault) but satisfied with the service. Thank you! More

My experience with service rep Angel Pla was a very positive one. Angel took the time to explain my vehicle's service needs and understood that I was limited to taking care of the more essential ones positive one. Angel took the time to explain my vehicle's service needs and understood that I was limited to taking care of the more essential ones within my budget. My wait time was longer than I expected considering I arrived on time with an appointment. At the end the valet walked all the way to the service bay in search of my keys and did not realize that his co-worker had already parked my car in the service exit area. The valets should probably coordinate better among themselves. Overall though thank you Braman Honda for a good experience. More

Kudos to Jose Orama. He took care of my car needs and excelled. He stayed in communication all the time and kept me updated. He took care of my car needs and excelled. He stayed in communication all the time and kept me updated. More