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Braman Honda

Miami, FL

Overview
Employees
Reviews
Vehicles
4.8
871 Reviews
There are plenty of dealerships to choose from near Miami, Doral, and Hialeah, FL. But you want an advantage, right? You’ve got it. Braman Honda: Home of The Braman Advantage! Whether you’re shopping for your next vehicle, coming in for a test drive, or stopping by for routine maintenance, our team is ready and waiting to help. Schedule your appointment today!
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7000 Coral Way

Miami, FL

33155

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Showing 871 reviews

June 10, 2026

Oscar Torrents Service manager is terrible with Customers. He mistreats them. He is real bad. More

by REALCHOICE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Kahny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paulas Louis-Charles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Garcia Albane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abilio Valdes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Torrents
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Jun 10, 2026 -

Braman Honda responded

Mr.Carlos Uz As we stated in response to your previous 3 reviews,our goal is to provide every customer with professional, courteous, and respectful service. We understand that you have expressed concerns regarding your experiences with our dealership, as well as with other businesses. While we respect your right to share your opinions, we do not agree with the characterization of the events that occurred during your visit. Unfortunately, during your interaction with our staff, your behavior toward our employees and fellow customers was disruptive and included comments that we considered inappropriate and disrespectful. As a result, we made the decision to refuse further service, which is a right we reserve when interactions become abusive or hostile. We take all customer feedback seriously and continuously work to improve our operations. At the same time, we have an obligation to provide a safe and respectful environment for our employees and customers, and we will always support our team when they are subjected to unacceptable treatment. We wish you the best moving forward

Jun 10, 2026 -

REALCHOICE23 responded

Your response is filled with lots of holes. Let me teach you a lesson in Business and Customer Service and im going to never again recommend, think and etc Braman Honda. And for the record. I love Norman Braman, hes a Community Legend, but you all are terrible. This could have been all avoided, if you had Compentent Service workers, and not give me the run around. Then Oscarito comes and instead of being a Smart ass, he should have done what a real good Customer Service and or Manager would do? HEY HI THERE, PLEASE HOW MAY I HELP YOU? WHAT SEEMS TO BE THE PROBLEM? CAN I FIX THIS? IN A CALM DEMEANER, THATS HOW IT GETS DONE AND I WOULD NOT HAVE BEEN TRIGGERED TO REACT NEGATIVELY, NOT BE A SILENT SMART ASS. This bad experience happened to a Well Known Media Person like myself and let me tell you? From my last report i did on this? You lost customers. I be happy to share the responses with you? You could have handled this differently and de-escalated this with me and you wouldnt be in this mess. So in closing. The hell with Oscar the terrible and you all.

June 08, 2026

Thank you for all your attention and service was really fast thank all of your support and helping More

by RPIJUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Braman Honda responded

Hello, we’re glad Manny and our team provided attentive, speedy service for your Honda. We appreciate your kind words about our support and efforts. Please reach out anytime if you need anything else. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 08, 2026

Great service very polite personnel When I arrive I was immediately approached by an attendant. Then the agent assisted me quickly I received phone call and text messages in a timely manner. When I pick More

by RITAMBLANCO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Braman Honda responded

We’re thrilled to hear your visit ran smoothly from the moment you arrived through pickup. Manny and our team appreciate your kind words about the prompt updates and courteous service. Enjoy driving your HR-V! Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 08, 2026

Excelente Ubicación,me entregaron el Carro a la hora programado ,Limpio sin detalles el Correo fue muy interesante demostrando lo que realizaron Gracias More

by argimiro3@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Braman Honda responded

It’s great to hear that our location worked well for you and that your Honda CR-V was returned clean and right on schedule. Manny is glad the email summary of the work performed was informative. We appreciate you choosing us and look forward to assisting with your next service. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 07, 2026

Is not my first bad experience atthis dealer unfortunatelly is the closes one to my place. Sales peoplenlienwithout a real reason and make themselve look stupid More

by jefernandez0
Recommend Dealer
No
Employees Worked With
No comments
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June 07, 2026

Best , like, completed all questions, like, happy, good person, best time, good job, good people. More

by GISELLELOPEZ52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial
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Jun 07, 2026 -

Braman Honda responded

Great to hear our team answered all your questions and made your Honda CR-V service enjoyable. Thank you for recognizing our staff’s friendly assistance. We look forward to welcoming you back. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 06, 2026

Israel did an amazing job helping me and I really appreciated his patients in explaining everything my car needed to get done. Thank you! More

by JAZMINA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel O
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Jun 06, 2026 -

Braman Honda responded

It’s great to hear the details of your Honda Accord’s service were clearly explained. Manny is glad you felt informed throughout the process. Thank you for trusting us with your vehicle! Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 05, 2026

Very efficient and welcoming, very convenient and all staff always great! The place is clean and spacious and it's a nice place to wait. More

by ORACULOMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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Jun 05, 2026 -

Braman Honda responded

Thank you for sharing your thoughts on your Honda service visit. It’s great to know our team provided a welcoming and efficient experience and that you found the waiting area clean and spacious. Manny will be thrilled to hear your kind words. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 05, 2026

I was so nervous to come here since I had the worst experience in south miami Honda but braham Honda has surpassed my expectations!! Jose is extremely welcoming and amicable- he answered every question More

by JEANETTERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2026 -

Braman Honda responded

We appreciate you trusting us with your Honda Passport service. We’re glad our team provided respectful expertise and resolved issues another dealer had overlooked. Please feel free to let us know if there’s anything else we can help with. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 05, 2026

Me atendieron super bien y me aclararon todas mis dudas .fueron muy amables si lo recomiendo More

by LUGOJANET83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristhian
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Jun 05, 2026 -

Braman Honda responded

It’s wonderful to know our team provided attentive service and answered all your questions during your Honda Civic visit. Thank you for recommending us, and we look forward to serving you again. Paulas Charles General Sales Manager pcharles@bramanhonda.com

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