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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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April 01, 2024

Always able to answer any questions. Very professional and knew exactly what I was looking for. More

by AMY63
Recommend Dealer
Yes
Employees Worked With
Harman and Mark
Jul 05, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review, Amy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

March 22, 2024

Knowledgeable and readily available Very knowledgeable and very willing to answer question asked and was very friendly. More

by CHRIS.CASULA
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Mar 22, 2024 -

Boucher Hyundai of Waukesha responded

Hi Chris, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

March 21, 2024

Print and very curious I like the Video tour of the underside of my car with the explanation of the fact that I may need new brake pads in the future. Also like dealing with one point of contact. More

by CARITYLAND
Recommend Dealer
Yes
Employees Worked With
Derrick
Jul 10, 2024 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Heaney Service Manager 262-522-1000

March 20, 2024

Waited too long to get my car fixed. Then had to leave with a rental, wish that was offered earlier in the day. More

by J. Birkel
Recommend Dealer
Yes
Employees Worked With
Devin Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Mar 21, 2024 -

Boucher Hyundai of Waukesha responded

Hello J. Birkel, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

March 17, 2024

Very attentive, friendly, attentive people. Excellent waiting area with food and coffee. I will always go to your dealership for service. More

by BKP629
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Mar 18, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

March 17, 2024

Fabulous! Darlene is great! JR in finance was super.. all in all a great experience! More

by TERRIJOY3
Recommend Dealer
Yes
Employees Worked With
Darlene Larson
Mar 18, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2024

They did a great job at fixing my tire that had a nail in it. However, my wheel lock is missing and nobody seems to want to take responsibility. I am not saying that anybody stole it but it is missing. I did More

by Debak59
Recommend Dealer
No
Employees Worked With
Devin Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Mar 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

March 10, 2024

Customer service said oil changes are only walk-ins. Dealership said they are only appointments. Nobody at check in desk. Had to ask multiple different people to get someone to do my oil change More

by Noemai
Purchase Time
Recommend Dealer
No
Employees Worked With
Kerwin Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Mar 11, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

March 10, 2024

The service was great. Convenient friendly courteous . But forgot to reset the service reminder for my oil change. More

by LKIEFFER2001
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Krubsack
Mar 11, 2024 -

Boucher Hyundai of Waukesha responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2024

They miss lead us about everything from the moment we walk into the door we're taken for a scam in our eyes More

by mutzie59
Recommend Dealer
No
Employees Worked With
Himmy
Mar 11, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

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