Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,038 Reviews of Boucher Hyundai of Waukesha - Service Center
Well, to tell you the truth, when I first arrived, a gentleman met me at the showroom door. Everything appeared to be under construction and parked all over. I did not know where to go for my service ca gentleman met me at the showroom door. Everything appeared to be under construction and parked all over. I did not know where to go for my service call. I was actually parked right by the front entrance door. He was going to help me move my car around to the service entrance. Another gentleman in the front office noticed that I was a disabled senior citizen and rushed to my head. He offered to move my car around for me and showed me to the service area where I was able to get a seat. I don’t even know the gentleman’s name. The service manager was very courteous and polite and actually kept my car in the service garage till I could get in and exit the garage. Overall, it was a first visit for me and I have no complaints. More
Wonderful service. The team was extremely kind and helpful. Definitely recommend to others. Dominic was great! The team was extremely kind and helpful. Definitely recommend to others. Dominic was great! More
Customer service was terrible! ! Service on vehicle was great!! My service rep needs a lot more training on returning voice mails. After leaving 6 unanswered messages I finally got ! Service on vehicle was great!! My service rep needs a lot more training on returning voice mails. After leaving 6 unanswered messages I finally got thru to upper management and had an answer in less than 10 minutes. Kudos to Rick Day b More
Alex in the service department was outstanding. He was exceptionally professional but friendly too. Our Genesis was serviced ahead of time and we couldn’t be any happier with Boucher’s service depa He was exceptionally professional but friendly too. Our Genesis was serviced ahead of time and we couldn’t be any happier with Boucher’s service department. More
Excellent service experiences here. Jean and Dan (Service Managers) do a great job in communicating. Micah, service tech does a great job and Alan is very friendly and helpful. Jean and Dan (Service Managers) do a great job in communicating. Micah, service tech does a great job and Alan is very friendly and helpful. More