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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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November 16, 2022

Very friendly & waiting area customer friendly with TV, coffee, reading material & service is great & timely. More

by bevjgun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Sommers, Brandon Riemer
Nov 17, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad Brandon and Jean were able to help, and we hope to see you again!

November 16, 2022

Came in for an oil change and it took over 2 and a 1/2 hours as I sat and waited. More

by Mjhiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Mjhiller responded

see review.

November 15, 2022

Well, to tell you the truth, when I first arrived, a gentleman met me at the showroom door. Everything appeared to be under construction and parked all over. I did not know where to go for my service ca More

by bill.shaske7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Nov 15, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2022

Wonderful service. The team was extremely kind and helpful. Definitely recommend to others. Dominic was great! More

by krehbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, J.R. Rauth
Nov 15, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

November 14, 2022

Very friendly and writer listened to me. I will come back for more service work. More

by SchultrwBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John OBrian
Nov 15, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, Bob, we look forward to having you as one of our valued customers for many more years to come!

November 12, 2022

Customer service was terrible! ! Service on vehicle was great!! My service rep needs a lot more training on returning voice mails. After leaving 6 unanswered messages I finally got More

by dickknutson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Boucher Hyundai of Waukesha responded

Dick, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership Please give us a call to discuss this further. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Day, Service Manager 262-522-1000

November 12, 2022

Very good vehicle service and no issues after picking up. Boucher has a friendly and reliable service team. More

by K9P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2022

Alex in the service department was outstanding. He was exceptionally professional but friendly too. Our Genesis was serviced ahead of time and we couldn’t be any happier with Boucher’s service depa More

by LorriAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 12, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Alex and the rest of our team and don't hesitate to let us know if we can be of further assistance.

November 11, 2022

Excellent service experiences here. Jean and Dan (Service Managers) do a great job in communicating. Micah, service tech does a great job and Alan is very friendly and helpful. More

by RWPOLLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan and Micah, Jean Sommers
Nov 12, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

November 09, 2022

Always good service,on time, and friendly help, this is my 59 vehicle I have bought.!! More

by REG57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, Randy Malitz, Jean Sommers
Nov 10, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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