Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,038 Reviews of Boucher Hyundai of Waukesha - Service Center
They always explain things, the app makes tracking of needed maintenance and Jeremy was a great write up technician! Keep me informed of anticipated times when delayed. needed maintenance and Jeremy was a great write up technician! Keep me informed of anticipated times when delayed. More
Dominic Rauth was great. Helps me with all of my questions and pointed me in the right direction. Helps me with all of my questions and pointed me in the right direction. More
Was really happy that Dan Doble was able to ‘work me in’ to the schedule …as there was a problem with the suspension (front noise) and another location Guesstimated that it was a More significant problem t to the schedule …as there was a problem with the suspension (front noise) and another location Guesstimated that it was a More significant problem than it was. Honest and Trustworthy. Thank you, More
Bad experience with oil change. Almost ruined my engine. No guarantee they didn’t. Also told tow truck driver not to tell me they did something wrong. Think I’m an idiot? I think la Almost ruined my engine. No guarantee they didn’t. Also told tow truck driver not to tell me they did something wrong. Think I’m an idiot? I think lack of follow through, double checking on car before I drove away was irresponsible. It was leaking the whole way home. All night, all next day driving. Then told me they picked it up and delivered a rental, fixed the problem NO CHARGE to me. Are you even kidding me? More
I brought my car in for a seat belt recall notice. The lady told me it would be an hour. It took 2.4 hours. She was kind but no explanation given. I waited in the area and was delayed with the rest of The lady told me it would be an hour. It took 2.4 hours. She was kind but no explanation given. I waited in the area and was delayed with the rest of my tasks for the day. I recommend making your estimates more accurately to avoid customer frustration. More
I was told that they were 3 weeks out on repairs but was very surprised when I got the call that it was finished in 3 days. The repair was replacement of an oil pan that had rusted through. very surprised when I got the call that it was finished in 3 days. The repair was replacement of an oil pan that had rusted through. More
Alex and JR were great. They worked hard to get the deal done in 1 day. They were both friendly and professional. The car I purchased is great and I would definitely go back They worked hard to get the deal done in 1 day. They were both friendly and professional. The car I purchased is great and I would definitely go back to Boucher. More
Horrible service, many things not mentioned that is on MPI, after telling me my car was good nothing wrong, but thinks in red (attention acquired now). They missed things also, even marking them good. The MPI, after telling me my car was good nothing wrong, but thinks in red (attention acquired now). They missed things also, even marking them good. The Service Manager hasn’t even reach out when I raised concerns to GM you would think the service director or manager would reach out to fix things. The dealership pretty much made up excuses for why things happen the way they did but still more issues. Won’t be coming back here for service. I wouldn’t trust your car here and to leave feeling safe, like your car is in great condition. More