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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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April 11, 2023

Very good service, very complete with no questions at all about what was happening to my vehicle More

by Lonru30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
Apr 11, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

April 11, 2023

excellent service helpful respectful see ya in a year when ill want to buy my car More

by MBINKELMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, Andy Bartolotta, Mike Radmer, Brandon Riemer, J.R. Rauth, Nelson Vega
Apr 12, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

April 11, 2023

The car I purchased was not cleaned up to be on the lot (interior). They took it in prior to taking posession to clean it, it was still dirty. I had to clean the interior myself. I have since discovered More

by raeichelberg
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Chris Baker, General Manager 262-522-1000

April 10, 2023

Had a great 2nd visit for normal maintainence. Always professional, courteous and quick. Thanks, Tom McCann More

by Artzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 11, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

April 10, 2023

Very good service was willing help with my every request and he was very informed. More

by CALVIN.ABNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the young man name.
Apr 11, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 09, 2023

Every one was very friendly they were on time and let me know everything was great with my car More

by rhondal1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Radmer
Apr 09, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review, Rhonda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

April 08, 2023

Great attention, service and on time. I was very satistied with your person to person treatment More

by BRUNI427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Tover, Jesse Wallish
Apr 09, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 08, 2023

Work appears to be fine. Supposed to be done between 2 and 3 pm. At 2:45 I was told it would be done shortly. Actually finished at 3:45. More

by SKLING731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
Apr 09, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your review. We're sorry you didn't have a 5-star experience and apologize for the delay. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 08, 2023

Friendly, knowledgeable, and not too pushy. We came in not knowing what we wanted and came out with something we really like More

by MOMNEVERFREE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, J.R. Rauth
Apr 09, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 07, 2023

Dan provides outstanding customer service each time my car is serviced. He is knowledgeable and takes time to answer questions, and is definitely my 'go to' person at Boucher. Thank you, Dan. More

by vickiloving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, Vicki, and for taking the time to leave us this wonderful feedback!

Apr 09, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

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