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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,066 Reviews
Call Service Center (262) 254-6911

2,066 Reviews of Boucher Hyundai of Waukesha - Service Center

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September 23, 2023

Pleasant Everyone was courteous and very welcoming. The car looked shiny when it was ready. More

by TNFMITCH
Recommend Dealer
Yes
Employees Worked With
Devon
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Sep 23, 2023 -

TNFMITCH responded

I approve of the review that I already wrote

September 22, 2023

Everything went really well from check in to completion of all work scheduled. All questions were answered. Work was completed in a timely manner. More

by BILL & SANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mersin Ruiz
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September 21, 2023

I had valet service the drop off people were very nice. I received a beautiful electric SUV to use in the interim. When my car was returned they were very thorough with the paperwork More

by Hurley01
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
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September 20, 2023

They are very efficient and treat customers very well. I have been coming here for a long time and will continue. More

by BKP629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2023

They stayed late to get us into a vehicle. Fast friendly seevice and super clean restrooms. More

by BENDER526969
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
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Sep 18, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 15, 2023

I had a great experience with you all. Thank You For Your Service. See you Soon. More

by jeremiahjoseph68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Volkmann, Dade Moehlenpah
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Sep 17, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

Alec was so helpful! Appreciate his help and attention to detail throughout the service experience. More

by e j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Austin
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Sep 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2023

I was disappointed in both the service and the advice I received. I had no confidence that what I was being told was accurate or true. I’m not sure I will do business with this dealership again. More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Sep 20, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Day, Service Manager 262-522-1000

September 07, 2023

Great service Exceptional response to completing service on a scheduled service department holiday Went out of their way to accommodate Wonderful More

by Jay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta
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Sep 08, 2023 -

Boucher Hyundai of Waukesha responded

Jay, Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 02, 2023

Instead of calling me when my car was done they texted me? Never saw it for over an hour. Could have washed my car? More

by smeade2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please reach out to Rick Day, Service Manager, at 262-522-1000 directly so we can learn more about your visit and address your concerns. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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