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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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June 30, 2023

Treated like family very awesome Will always take my vehicle to Boucher Hyundai Thank you More

by cheri.gorzalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 03, 2023 -

Boucher Hyundai of Waukesha responded

Cheri, It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha!

June 30, 2023

Fast service with great communication for my oil change. The new waiting area is awesome (with free snacks and wi-fi). The text message with photo from the service technician that was working on my car, is More

by 2017-Sonata-owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Radmer
Jul 03, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

June 29, 2023

You guys did great. Only couple of thoughts: - When you are buying a $50K car, small free bees help, like Hyundai coffee mugs etc. - rest everything was good. More

by SHISHIR0
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha!

June 29, 2023

The new dealership/showroom is fantastic. The new waiting area is honestly the best environment I’ve ever had in a dealership. I don’t have to go in often but it’s great knowing there is a pr More

by AJKUNDA7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allison Clark
Jun 30, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 28, 2023

Very friendly service. We were helped immediately and service was done very quickly. My son loved it. More

by ROBADAMS14
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 28, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, Rob, we look forward to having you as one of our valued customers for many more years to come!

June 27, 2023

Matt Mueller was a delight to work with, very happy with my purchase. Thank you. More

by HEATHER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Mueller
Jun 28, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business, Heather, and hope to see you again soon!

June 25, 2023

Need to improve communication skills. My last visit the car was not ready and job could not be completed. I was told other work was prioritized More

by Mjzimmerman12630
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Genesis
Jun 26, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jun 26, 2023 -

Mjzimmerman12630 responded

Date of service June 1 and June 2. Genesis gv80. Mike Zimmerman. 414 520 2420

June 24, 2023

I did review earlier. Everything went very well. I was given prices for a new battery, and that worked out well. My service manager was so nice, and cared about my car More

by LEJKAY367
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Jun 24, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 24, 2023

Service dept does excellent work and are very courteous. Jeremy Krubsack always kept us informed of the progress on our vehicle. More

by Ratsbell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
Jun 26, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

June 24, 2023

The 90 minute task took 2. 5 hours. I wish I would have been told it correctly up front. More

by croberts3758
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Jun 26, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. We apologize for the discrepancy but do truly appreciate your business and your patience. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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