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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews
Call Service Center (262) 254-6911

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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September 23, 2023

Very friendly and they gave me great service. Every thing was taken care of efficiently and they were very professional and respectful to me. More

by Peggy Dynicki
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 23, 2023

Very knowledgeable and responsive to what we were interested in and worked with us to reach a deal. More

by DALAUFENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dade Moehlenpah, Mike Chapa
Report | Print
September 23, 2023

Sam checked my car in, very professional pleasant greeter. Nick handled my car’s issues very well, no problems here. More

by TSNOPEK2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
September 22, 2023

Everything went really well from check in to completion of all work scheduled. All questions were answered. Work was completed in a timely manner. More

by BILL & SANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mersin Ruiz
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September 21, 2023

I had valet service the drop off people were very nice. I received a beautiful electric SUV to use in the interim. When my car was returned they were very thorough with the paperwork More

by Hurley01
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
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September 20, 2023

They are very efficient and treat customers very well. I have been coming here for a long time and will continue. More

by BKP629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2023

They stayed late to get us into a vehicle. Fast friendly seevice and super clean restrooms. More

by BENDER526969
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
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Sep 18, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 15, 2023

I had a great experience with you all. Thank You For Your Service. See you Soon. More

by jeremiahjoseph68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Volkmann, Dade Moehlenpah
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Sep 17, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

Alec was so helpful! Appreciate his help and attention to detail throughout the service experience. More

by e j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Austin
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Sep 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2023

I was disappointed in both the service and the advice I received. I had no confidence that what I was being told was accurate or true. I’m not sure I will do business with this dealership again. More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Report | Print
Sep 20, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Day, Service Manager 262-522-1000

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