Boucher Hyundai of Waukesha - Service Center

Drove over 4 hours to get to the dealership, starting the process the day before to help speed up the process. I was at the dealership for over 5 hours, a lot of which was waiting for finance though they alr process the day before to help speed up the process. I was at the dealership for over 5 hours, a lot of which was waiting for finance though they already had started the process the day before. They had said that the car was detailed and would be detailed again before I left but the backseats and cup holders were full of sand, and mess. I had to ask for the car to be detailed a “third” time taking over an hour to do just that area. Overall, the people were kind but extremely disappointed in how slow the process was. More

Had an issue with hatch latch an although they were booked solid they got me in the next day, found and fixed the broken latch. I Will remember that. That was great customer care booked solid they got me in the next day, found and fixed the broken latch. I Will remember that. That was great customer care More

Killed my battery had to buy new one after they jumped started my vehicle car problems involving engine noise after visit they are not taking responsibility. Would not have brought my vehicle there if Hyu started my vehicle car problems involving engine noise after visit they are not taking responsibility. Would not have brought my vehicle there if Hyundai didn't state my update needed to be done there More

The scheduled quite timely. The valet guy, Brad was great. All was taken care of on schedule. The valet guy, Brad was great. All was taken care of on schedule. More

Very clean and staff was very friendly and helpful to us as we waited there. as we waited there. More

This Boucher Service Center is all new and very impressive. Plenty of space for relaxing or doing work...or being on social media on your phone. All personnel I dealt with were friendly and knowle impressive. Plenty of space for relaxing or doing work...or being on social media on your phone. All personnel I dealt with were friendly and knowledgeable. My car had to be kept overnight, but I was informed of that immediately when that became known. I also received a call the next day to tell me the parts were slightly delayed for later in the day, but everything went well, and I picked up the car when I expected to. More

Everyone was very helpful with explaining what had to be done and for future visits! I was taken on time and the work was completed in a reasonable amount of time! done and for future visits! I was taken on time and the work was completed in a reasonable amount of time! More

They washed my car even though I asked for no wash due to recent damage. They also created a new diagnostic code that activated the airbag light, that did not exist before the appointment recent damage. They also created a new diagnostic code that activated the airbag light, that did not exist before the appointment More

I just had an oil change and a tire rotation. First time in a new building. Very nice complex, great snacks. First time in a new building. Very nice complex, great snacks. More