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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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November 04, 2023

Great communication and quality work. Excellent help all around. Will keep Boucher in mind in buying the next vehicle. More

by Acprecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We sincerely value your business and look forward to your next visit!

November 02, 2023

Very disappointed with the service we received from Boucher Hyundai. If you are lucky enough to leave with a car and have no issues then this dealership is probably fine. But if you have any issues tha More

by MHABIB1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harman Singh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rauth
Nov 02, 2023 -

Boucher Hyundai of Waukesha responded

Hi Miche, we are disappointed to hear that you did not have a more positive experience with us at Boucher Hyundai of Waukesha. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Chris Baker, at 262-522-1000 so that we can make this right.

November 01, 2023

Courteous and thorough in explaining the service issues! Happy with the service delivered so I’d rate service at 5 stars! More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Nov 02, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2023

I had to get my car in quickly for a brake light that was out. Even though they were full, they were kind enough to squeeze me in as I was concerned about my battery dying. Very friendly. Beautiful facility! More

by Cbrandt86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer
Nov 01, 2023 -

Boucher Hyundai of Waukesha responded

Hello there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

Nov 01, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 31, 2023

Everyone was very nice. Answered all my questions. My ride there, and back home was great. Good service also, and good work done. More

by Biatchhnj.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Boucher Hyundai of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

October 30, 2023

I had a poor experience and when I called I spoke to a damon who refused to get a rental or tow for me. It took a week for the car to be looked at with no updates. When got it back they never looked at t More

by BERGIK18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Tessmer, Brandon Riemer
Nov 02, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Chris Baker, at 262-522-1000 so that we can make this right.

October 29, 2023

They changed date and time of my service without asking first. Unable to pay at facility More

by Jniederstadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Rob Heaney, at 262-522-1000 so that we can make this right.

October 28, 2023

Communication as to the status of my service was almost non-existent. I even had to stop by once just to get an update. More

by mattkav
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Rob Heaney, at 262-522-1000 so that we can make this right.

October 26, 2023

Great experience. Got the car I wanted at a great deal and Matt was very helpful More

by HARTJAC23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mueller, Mike Chapa
Oct 28, 2023 -

Boucher Hyundai of Waukesha responded

We are glad that Matt was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

October 26, 2023

My sales person was awesome. Love my new car. Thanks showed me all the new features on my new car. More

by KAREN_KUDICK
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
Oct 28, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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