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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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August 21, 2023

The process for scheduling service was extremely easy and ran very smoothly. I was very pleased with the results. More

by boblinda.best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandoval, Julie
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 20, 2023

Everything was good, but I asked for no car wash afterwards due to a small crack in my windshield and it was washed anyway, making the crack spread. Otherwise service was great. More

by andrew.storsveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 19, 2023

Extremely friendly people. Place was very clean and seemed organized. My wait time was 2 hours but didn't mind because I got excellent customer service More

by PARADISE21219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 19, 2023

I was first told that I would have to bring my car over for maintenance service. After speaking to the Hyundai manager he arranged for valet pickup at my residence which was Hyundai offered me at the time More

by Bagelman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derik
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

August 18, 2023

Service was very quick. Service man was friendly and attentive. This was a very good experience More

by bmach84926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!

August 18, 2023

I arrived to my appointment, the dealership gave me a ride. When the work completed, they called me and sent the driver to pick me up. Everything done perfectly. More

by RMAASSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

August 18, 2023

All the employees at Boucher we very polite and courteous and attentive! Very professional staff! More

by Tinamarieweczera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Krusbsack
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

Thanks, Tina, for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

August 17, 2023

Alex was extremely knowledgeable and professional. He took a good amount of time showing us the car's features. Highly recommend him More

by JERBER9
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connelly
Aug 18, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again.

August 17, 2023

Took vehicle in for recall work. Was told we needed numerous things checked or done to our vehicle in addition to the recall. After picking up the car we took it to our regular mecha More

by PAUL.BRANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Aug 21, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000

August 17, 2023

The service was very prompt and on time. People were friendly and informative. I was given a wait time and the car was done before that amount of time. Also, they offered to wash my car for More

by MSPRPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young girl who greeted me and checked me in.
Aug 18, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

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