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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

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December 01, 2023

Car towed in, engine misfiring badly, smells like burnt metal, consuming oil at a fast rate More

by ROBERTPLOTZ
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 01, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Rob Heaney, at 262-522-1000 so that we can make this right.

December 01, 2023

Easy and pleasant to work with. Diagnosed and fixed the problem other service centers didn't. More

by sjzill
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 01, 2023 -

Boucher Hyundai of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

December 01, 2023

Very disappointed with the service, or lack of service received. I was there for 3 hours the first time for an oil change and to diagnose an issue. Since there was no part available, I had to come back th More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Thilleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Rob Heaney, at 262-522-1000 so that we can make this right.

November 30, 2023

Amazing as always My service advisor and technician handled things quickly with photos and videos. Great service and great care More

by Gsladeii
Recommend Dealer
Yes
Employees Worked With
Derrick
Dec 01, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 30, 2023

I was taken care of. But the appointment to install the mud guards was unsuccessful due to wrong items ordered More

by dsyrms
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Krubsack
Dec 01, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Rob Heaney, at 262-522-1000 so that we can make this right.

November 29, 2023

I am very happy with the detailed care explanations about service and attention I received! More

by kndon.kn
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Nov 29, 2023 -

Boucher Hyundai of Waukesha responded

We strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Please let us know if we can ever help you in the future.

November 29, 2023

Provided excellent communication and kept me updated on our progress. Provided a quote for tires that I need. More

by DASTEINGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth, Mike Chapa
Dec 01, 2023 -

Boucher Hyundai of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

November 29, 2023

I can with a oil change all the staff was pleasant and explained everything. I came for a oil change. Staff was very pleasant and explained everything. Was very Prompt with Service More

by jmdudzek
Recommend Dealer
Yes
Nov 29, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2023

Dan Doble respond was great. He answer all the question i had.Appracatied a lot.Thank you Dan More

by adam.iplikci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Boucher Hyundai of Waukesha responded

Hi Dan, we're so glad you enjoyed working with Dan! We will be sure to share your kind words with him! We do hope we can be of assistance in the future. Take care!

November 26, 2023

Everything went smoothly and super fast. Steve made sure I got exactly what I wanted. More

by KNAYLOR4786
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 27, 2023 -

Boucher Hyundai of Waukesha responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

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