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Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
1,983 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,983 Reviews of Boucher Hyundai of Waukesha - Service Center
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Verified Customer
September 30, 2023
The actual service was great. However it took 3 months for my part to come in. That is way too long to wait for a part which is used many times every day in new cars Genesis is However it took 3 months for my part to come in. That is way too long to wait for a part which is used many times every day in new cars Genesis is building. You need to take of your current customers who spent $75,000+on a new car! More
by Kevinhablewitz
Employees Worked With
Derrick, Dan
September 30, 2023
The staff was helpful in every way during the purchase. Tried their best in accommodating my needs. Tried their best in accommodating my needs. More
by PRANJAL.SRIVASTAVA634
Employees Worked With
September 29, 2023
Clean. Organized. Upbeat. Waiting room was large, + clean. Service team seemed organized. Overall, service team and cashiers gave out an upbeat feeling Organized. Upbeat. Waiting room was large, + clean. Service team seemed organized. Overall, service team and cashiers gave out an upbeat feeling More
by Maybelle0411
Employees Worked With
Kerwin
September 27, 2023
The Genesis valet service is really convenient. The service advisor and valet driver communicated well. The car wash was a nice finishing touch. The service advisor and valet driver communicated well. The car wash was a nice finishing touch. More
by BTBAD55
Employees Worked With
Derrick
September 27, 2023
They did not tell me that I was just bringing in my car to find out what parts I need for the recall I thought it was being fixed. Not happy Communication is one of the most important Paris of customer ser to find out what parts I need for the recall I thought it was being fixed. Not happy Communication is one of the most important Paris of customer service! More
by kaylennp
Employees Worked With
Not sure who it was didn’t get the name.
September 26, 2023
I made an appointment to get a recall that Hyundai emailed and sent me a postcard about taken care of and then since that was getting done already I scheduled an oil change the same day. I dropped emailed and sent me a postcard about taken care of and then since that was getting done already I scheduled an oil change the same day. I dropped my car off at 12:45 and after 3 hours I was called saying I could pick it up. When I picked it up only the oil change was done but I was told that I would need to bring the car back at a later date to do the recall because they needed to order the part for the recall. Why even take the recall appointment if you can't complete the recall? More
by NickNick
Employees Worked With
I didn’t really work with anyone. I just dropped it off….
