Boucher Hyundai of Waukesha - Service Center

Although my car required a part that wouldn't be available for a week, they happily gave me a practically new car to use. Service manager Derreck was outstanding. available for a week, they happily gave me a practically new car to use. Service manager Derreck was outstanding. More

Our car was under the 10 year 100,000 mile warranty when our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintai our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintained. The dealer did not try to help at all basically washing their hands of it. They even told us to just join the class action suit against Hyundai. We specifically asked when purchasing the vehicle if we needed to do anything to support the warranty and were told we did not. The dealer was not only unhelpful but rude when we looking for help to try to get it covered. We never deal with Boucher dealership or Hyundai again. More

Had a very expensive repair, no loaner available. A $50.00 repair was found by mechanic but was not reported until just before I was to pick up vehicle, not performed. Dent on hood reported to Jere A $50.00 repair was found by mechanic but was not reported until just before I was to pick up vehicle, not performed. Dent on hood reported to Jeremy who said I would get a call back. No call back. For $5,000 in work I could do better elsewhere. More

The service department at this dealership is the absolute worst I've ever been to. There was a recall on my engine on a 2017 Tucson they don't care never got a callback from the service manager never got a c worst I've ever been to. There was a recall on my engine on a 2017 Tucson they don't care never got a callback from the service manager never got a callback from the service writer I will never buy a Hyundai from that location again Boucher Hyundai is the worst. The SUV only has 51000 miles on it the sales Manager is Awesome if He is willing to sell Us a car off of one of there Other dealerships I would buy from Fitzsimmons More

Had to make 3 separate trips for a basic brake job, very frustrating. Will most likely try local mechanics or doing the work myself frustrating. Will most likely try local mechanics or doing the work myself More

Great. easy My experience was smooth and went by quickly. The person who checked me in was very nice easy My experience was smooth and went by quickly. The person who checked me in was very nice More

The service department was brand new and really clean. Both the service advisor and the cashier were helpful and nice! Both the service advisor and the cashier were helpful and nice! More

It’s a little big for me but efficient and clean and friendly. Good service so far. friendly. Good service so far. More

Harman didn't seem to either know the car or want to share about it. Didn't fully explain differences between trim levels. Came back with offering price $3k above sticker and tried to explain it away. R share about it. Didn't fully explain differences between trim levels. Came back with offering price $3k above sticker and tried to explain it away. Rick was good. Finance director added $5k service contract to purchase price without telling us. Makes $80/month difference in price. Had to go back next day to get it removed. And no one asked if I wanted to keep my license plate - just gave me a new one More

Best experience in Leasing a new vehicle Darlene was the best sales lady she had patients and took her time to walk me through the Hyundai Lease experience she is an absolute Jewel that this Dealership shou best sales lady she had patients and took her time to walk me through the Hyundai Lease experience she is an absolute Jewel that this Dealership should truly appreciate as I sure did as a customer More