Boucher Hyundai of Waukesha - Service Center

Consistent poor service on all visits. Never really ever had a dealership continue to lie after calling them out on multiple occasions. The service level is not even close to what you woul Never really ever had a dealership continue to lie after calling them out on multiple occasions. The service level is not even close to what you would expect for the Genesis brand. More

This dealer just opened a new facility that is state of the art, and as usual there are bugs that they must be worked out: a. The phone system b. Printer problems ie: color coordinated result sheets printe the art, and as usual there are bugs that they must be worked out: a. The phone system b. Printer problems ie: color coordinated result sheets printed in black and white, making them difficult to understand. But those are minor items! The service was up to their usual excellent standards so I am one happy customer! More

I have nothing to say it was a good service. Thank you all very much Thank you all very much More

Very good customer service. Listens to what you are looking for and very helpful in getting you what you want. Listens to what you are looking for and very helpful in getting you what you want. More

Every time service was good but this time ,I feel less smoothness while driving. Also I feel some order from AC when I ignite my switch. M/c sound is also more compare to last time. smoothness while driving. Also I feel some order from AC when I ignite my switch. M/c sound is also more compare to last time. More

Very happy with this dealership as they worked my vehicle into their very busy schedule into their very busy schedule More

Sales rep attempted to upsell me to by a new engine when services tech recommended a valve gasket replacement. With several thousands of dollars difference in cost this is very disappointing. This is distur services tech recommended a valve gasket replacement. With several thousands of dollars difference in cost this is very disappointing. This is disturbingly close to fraud. More

AWSOME dealership! Greg worked on my car and did an excellent job. Special Thanks to Chris & Rob! Thank you getting my car right again! Greg worked on my car and did an excellent job. Special Thanks to Chris & Rob! Thank you getting my car right again! More

Very good buying experience with Himmy. Only downfall was feeling like we were not a priority to him or the dealership. Had an appointment at 1:00, and waited quite awhile to get any serv Only downfall was feeling like we were not a priority to him or the dealership. Had an appointment at 1:00, and waited quite awhile to get any service. Then kept getting interrupted because our salesperson (Himmy) was dealing with another client. More

I ordered parts (floor mats) and was told they were in stock at another dealership about 10 miles away. Said I’d get a call when they were at the Waukesha store. Two weeks later I still haven’t gotten a c stock at another dealership about 10 miles away. Said I’d get a call when they were at the Waukesha store. Two weeks later I still haven’t gotten a call. More