Boucher Hyundai of Waukesha - Service Center

Had to make 3 separate trips for a basic brake job, very frustrating. Will most likely try local mechanics or doing the work myself frustrating. Will most likely try local mechanics or doing the work myself More

The service department was brand new and really clean. Both the service advisor and the cashier were helpful and nice! Both the service advisor and the cashier were helpful and nice! More

It’s a little big for me but efficient and clean and friendly. Good service so far. friendly. Good service so far. More

Harman didn't seem to either know the car or want to share about it. Didn't fully explain differences between trim levels. Came back with offering price $3k above sticker and tried to explain it away. R share about it. Didn't fully explain differences between trim levels. Came back with offering price $3k above sticker and tried to explain it away. Rick was good. Finance director added $5k service contract to purchase price without telling us. Makes $80/month difference in price. Had to go back next day to get it removed. And no one asked if I wanted to keep my license plate - just gave me a new one More

Best experience in Leasing a new vehicle Darlene was the best sales lady she had patients and took her time to walk me through the Hyundai Lease experience she is an absolute Jewel that this Dealership shou best sales lady she had patients and took her time to walk me through the Hyundai Lease experience she is an absolute Jewel that this Dealership should truly appreciate as I sure did as a customer More

Car towed in, engine misfiring badly, smells like burnt metal, consuming oil at a fast rate metal, consuming oil at a fast rate More

Easy and pleasant to work with. Diagnosed and fixed the problem other service centers didn't. Diagnosed and fixed the problem other service centers didn't. More

Very disappointed with the service, or lack of service received. I was there for 3 hours the first time for an oil change and to diagnose an issue. Since there was no part available, I had to come back th received. I was there for 3 hours the first time for an oil change and to diagnose an issue. Since there was no part available, I had to come back the next week. The issue is that it took three hours for an oil change and to diagnose an issue that I knew it was already there. I come back the next week and sit there for five hours waiting for my car. I’m told two hours into my appointment that the part was defective, so another one would be ordered. It was then another hour and a half to two hours later for the next part to come. At 5 o’clock I was told my vehicle was ready. I pay and get in my car and the part is still broken!!!! But I was told it was fixed… that was ridiculous! They should’ve never told me my vehicle was ready or they should’ve done a better job checking it. Then I wait another 30 minutes for them to look at to then have to leave my car over the weekend to further look at. I find out the next week that the part still doesn’t work and I have to pay more money for a different part. I am extremely unsatisfied with the service , as there was no discount offered for this issue. More

Amazing as always My service advisor and technician handled things quickly with photos and videos. Great service and great care handled things quickly with photos and videos. Great service and great care More

I was taken care of. But the appointment to install the mud guards was unsuccessful due to wrong items ordered But the appointment to install the mud guards was unsuccessful due to wrong items ordered More