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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews
Call Service Center (262) 254-6911

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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January 28, 2024

Knowledgeable and not pushy. Just advised what maintenance should be done going forward. Why two more? More

by Cindy_53188
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Jan 30, 2024 -

Boucher Hyundai of Waukesha responded

Hi Cindy, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2024

Drove down to my appt. oapt. roads only to find out they did not have my part. More

by rjs-place
Recommend Dealer
No
Employees Worked With
Kerwin Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Jan 30, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our general manager, Ryan Fitzsimmons, at 262-522-1000 so that we can make this right.

January 27, 2024

Quick and efficient, not many people know Derrick is an amazing opera singer. His dance moves however... More

by HEYDEENIE
Recommend Dealer
Yes
Employees Worked With
Derrick
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Jan 30, 2024 -

Boucher Hyundai of Waukesha responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 27, 2024

The staff was friendly and welcoming. The waiting room was clean, and the quick service More

by MARY_HINZ
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
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Jan 30, 2024 -

Boucher Hyundai of Waukesha responded

Hi Mary, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

January 27, 2024

Very good, flexible and accommodating. His willingness to work around my schedule was much appreciated. More

by mkielley
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Report | Print
Jan 30, 2024 -

Boucher Hyundai of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 26, 2024

Very prompt attention from the moment I drove in. Friendly staff all around. Attentive. Thorough. More

by Susan.roltgen
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Report | Print
Jan 30, 2024 -

Boucher Hyundai of Waukesha responded

Hi Susan, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 26, 2024

I like the new lobby And the entire service area is clean, well it and everyone is polite More

by diessos
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Report | Print
Jan 30, 2024 -

Boucher Hyundai of Waukesha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 26, 2024

First time there, clean, thorough I enjoyed it! They noticed a lot of things that needed to be done, I liked getting the video of the parts needed More

by Sarahmjensen11
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 30, 2024 -

Boucher Hyundai of Waukesha responded

Hi Sarah, we always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 24, 2024

All the information about the new car was useful. Tom Kemmer answered all my questions and provided help with getting an ev charger. More

by ajmallmann
Recommend Dealer
Yes
Employees Worked With
Tom Kemmer
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Jan 25, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

January 24, 2024

I've been very satisfied so far with Boucher. Dan is an excellent service advisor. Give Dan a raise. More

by mathapat
Recommend Dealer
Yes
Employees Worked With
Dan Doble
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Jan 25, 2024 -

Boucher Hyundai of Waukesha responded

Hi, we are glad that Dan was able to provide you with such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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