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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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February 10, 2024

Good but a little slow Service was good but told it would be 1 1/2 hours and it was a little over 2 hours. More

by PEGRAH
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We hope you will consider us again in the future. Take care.

February 10, 2024

Oil change took 2 hours. All the time I was sitting there I saw people coming and going and I was still there. At 2 hours I finally got up to ask. No one ever came to tell me More

by Anne Saccmando
Recommend Dealer
No
Employees Worked With
Devin Timm
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Anne, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

February 08, 2024

Easy to do business, great customer service Easy to do business with, great customer service, quality workmanship, More

by Jim & Judy
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 09, 2024 -

Boucher Hyundai of Waukesha responded

Hi Jim, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

February 08, 2024

I always have a good experience with Dan Doble. I never been disappointed with any experience with Dan or any of your Hyundai employees. More

by HUNTERDEE40
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Feb 09, 2024 -

Boucher Hyundai of Waukesha responded

Hi Hunter, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

February 07, 2024

Very helpful, timely and did everything requested Derrick greeted me by name and was very helpful explaining things to me More

by KMCCARLEY
Recommend Dealer
Yes
Employees Worked With
Derrick. He was wonderful!!
Feb 08, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

February 07, 2024

See previous No 1235567890112 Well, let me tell you. I brought my car in at 2:30 on Friday afternoon for a Saturday morning appointment, because I was unable to make the Saturday morning appointment so More

by Thordsene
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 07, 2024 -

Boucher Hyundai of Waukesha responded

Hi Thordsene, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

February 06, 2024

Devin, the service department representative, handled all the necessary needs to get my vehicle in working order. He found a new replacement part that was on warranty in a timely matter where I did not need More

by breztoann
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 07, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're so glad you enjoyed working with Devin! We will be sure to share your kind words with him! We do hope we can be of assistance in the future. Take care!

February 06, 2024

Friendly staff Went out of there way. No No no no no no no no More

by LEAHMIKE0
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Feb 07, 2024 -

Boucher Hyundai of Waukesha responded

Hello Mike, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 06, 2024

Quick, accurate and clear. Quotes were very accurate and helpful. The service and oil change was pretty quick and everything went very well. Happy to come back soon. More

by Ernesto Fernandez
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Feb 07, 2024 -

Boucher Hyundai of Waukesha responded

Hi Ernesto, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 05, 2024

I don't know who Devin Timm is. I assume this is the team working on replacing my tires. Good job! More

by Rumenge
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 06, 2024 -

Boucher Hyundai of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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