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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,990 Reviews

1,990 Reviews of Boucher Hyundai of Waukesha - Service Center

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March 05, 2024

Clean. Easy process. Did not waste our time; prepared for our visit. Meet our needs. More

by Aaron.busche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dade
Mar 06, 2024 -

Boucher Hyundai of Waukesha responded

Hi Aaron, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2024

good. explained everything very helpful and informative the warranty is what ultimately made me choose Hyundai More

by DEALWRITE
Recommend Dealer
Yes
Employees Worked With
chris
Mar 05, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2024

Fast efficient Great system in place for fast service. Time passed quickly as we waited. More

by irishxrose2424
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

March 02, 2024

Not. Good. Wait time was extremely long. On line process sucked. Pricing was oncorrext Not More

by mcilwees
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Derek
Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

March 01, 2024

Lied to after finding out the history of the vehicle I just purchased Definitely would not purchase another vehicle from your dealership More

by Jacksona764
Recommend Dealer
No
Employees Worked With
Chris Baker
Mar 01, 2024 -

Boucher Hyundai of Waukesha responded

Hi Jackson, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

February 28, 2024

Very professional, very friendly, great customer service, thank you! Would highly recommend to my friends and family More

by Tppokwinski
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Feb 29, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thanks again for the recommendation, and have an amazing day!

February 28, 2024

Excellent experience all the way around. Thank you I was happy with the whole experience thank you More

by ljohnston10
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Feb 29, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

February 28, 2024

Willing to please and accommodating, willing to work with you. Sales rep Darlene was very helpful and conscientious More

by lesstaff
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Feb 28, 2024 -

lesstaff responded

Darlene went out of her way to make sure I was happy with my purchase. Went over the differences between the new vehicle and previous one. Went above and beyond to solve any concerns I had.

Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, thank you so much for your review! It was our pleasure to assist in any way we could! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

February 27, 2024

Excellent service and friendly customer service. Excellent service and friendly customer service. Kerwin kept me informed as to the status of my car though out. More

by CTKWINES
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Feb 27, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

February 25, 2024

Great service. Even cleaned my filthy winter floor mats! Professional, prompt, courteous. They made up for some previous service problems I had. More

by khablewitz
Recommend Dealer
Yes
Employees Worked With
I believe it was Dan
Feb 26, 2024 -

Boucher Hyundai of Waukesha responded

Hi khablewitz, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! If there is anything else that we may do for you, please do not hesitate to reach out!

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