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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.3
3,996 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 3,996 reviews

August 19, 2022

Service was good. Waited over an hour to have my car serviced. Jean was helpful. More

by THEKOMPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
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Aug 22, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

August 19, 2022

The sales force (Matt) is great, but I have had a real hard time getting getting my car serviced for general maintenance. This leads to my car going well over the prescribed maintenance goals. More

by JILARM
Recommend Dealer
Yes
Employees Worked With
Matthew Mueller
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Aug 22, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt and our sales team delivered such a great experience! Please give us a call to further discuss your service experience. We'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000

August 18, 2022

Disappointed in wait time. Vehicle was in to care of a recall. Service person said it would take about an hour. It almost took three hours and no contact during that time. More

by Jim Fowler
Friendliness
Recommend Dealer
No
Employees Worked With
Jean Sommers
Report | Print
Aug 19, 2022 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. Please give us a call to discuss further. Rick Day, Service Manager 262-522-1000

August 15, 2022

Matt Mueller! He’s the best! So easy no headaches. JR Roth in finance also Fantastic. More

by donschoenfeld
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzimmomd, J.R. Rauth, Matthew Mueller
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Aug 16, 2022 -

Boucher Hyundai of Waukesha responded

Thank you, Don! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Boucher Hyundai of Waukesha!

August 13, 2022

Great service department the service department technicians are all good to work with. I will continue to work with them. More

by Deb6528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Aug 14, 2022 -

Boucher Hyundai of Waukesha responded

Deb, Thank you for choosing Boucher Hyundai of Waukesha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2022

Fantastic job all around, thank you! Chis, Jim and Deshay all worked together and mastered a smooth transaction. More

by DENNIS80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deshay Henry
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Aug 14, 2022 -

Boucher Hyundai of Waukesha responded

Dennis, Thank you for your business and this review. We're happy to hear Chris, Jim, and Deshey were able to serve you and demonstrate our commitment to great service. If there is anything we can do to assist you with in the future, please let us know.

August 10, 2022

Great informative staff and waiting room amenities, and quick turnaround time for servicing. Car wash is not very good although. More

by klopiparo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Report | Print
Aug 10, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

August 09, 2022

Brad made my experience a lot of fun. ....he was very professional, friendly, knowledgeable and fun!!! More

by tonyau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Volkmann
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Aug 09, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for the 5 star review!

August 09, 2022

I bought my car thru Boucher, took it elsewhere for service (it was closer) but never again. And if I purchase again, it'll be Boucher! More

by DMICHALOVITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, Jean Sommers
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Aug 10, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

August 09, 2022

Service is generally efficient but have experienced delays and miscommunication recently. Hoping it was a rare issue. More

by Riemason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. Customer satisfaction is our top priority, and we're sorry to hear that we fell short on your recent visit. Please feel free to call Rick Day, Service Manager, at 262-522-1000 to discuss further. We appreciate your business and hope to see you again!

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