Boucher Hyundai of Waukesha

Purchased a used BMW 540i, Great price, great overall experience, looked at alot of other dealers and dealt with alot of sales people in the past, but this was by far the best most family like experience experience, looked at alot of other dealers and dealt with alot of sales people in the past, but this was by far the best most family like experience I have ever had, I think I meet everyone and they treated me as if I had purchased a Rolls Royce. Their Moto says they are with you every mile, and that is the truth, even checked in to see how the vehicle was doing after a week or so, Great follow up. Thanks Again Boucher! & Great Sales person (Luke Whiting) Bob & Sherri More

I purchased a 2012 Hyundai Elantra after researching several other cars/dealers. I feel I got a very good deal, and Luke was quite knowlegable when showing me all of the details about the car. several other cars/dealers. I feel I got a very good deal, and Luke was quite knowlegable when showing me all of the details about the car. More

Had a good experience there. Bought the car and was out of the dealership with it the next day at a reasonable price. Pam was very good and pleasant but the entire staff was very friendly. of the dealership with it the next day at a reasonable price. Pam was very good and pleasant but the entire staff was very friendly. More

My experience with Boucher was great. Barrington is quite the character and made this experience a pleasant one. He was very knowledgeable about the vehicle I was interested in and very helpful with a quite the character and made this experience a pleasant one. He was very knowledgeable about the vehicle I was interested in and very helpful with all aspects of the buying process. It took me a few trips to finalize the deal and he was always available and a pleasure to work with!!! More

Ryan Fitzsimmons was outstanding. My husband & I did appreciate that Ryan was concerned with what was important to us, he was honest, direct & to the point. I didn't want to spend 5 or 6 hours in did appreciate that Ryan was concerned with what was important to us, he was honest, direct & to the point. I didn't want to spend 5 or 6 hours in a dealership trying to buy a car. This was by far the most pleasant experience I have had buying a car. Rob in finance was also fantastic to work with. He worked very hard to get the best rate available. I love my Elantra!!!! I can not wait for the sunroof to be installed.........THANKS TO RYAN!!!!! A++++++++++ More

My experience at Boucher Hyundai was excellent. Alex was so helpful and informative. He demonstrated everything in the car and how to use everything. He added my bluetooth and helped me put in channels on m so helpful and informative. He demonstrated everything in the car and how to use everything. He added my bluetooth and helped me put in channels on my XM. I was introduced to the manager and the service manager. The financial person was very pleasant to work with too. I would recommend Boucher Hyundai to anyone looking for a new auto. Jean Saggau More

Wife went in for a oil change and tire rotation. The service advisor Brian pressured her into doing the "recommended" 15000 maintenance. My wife told him no two or three times, but to make a long story service advisor Brian pressured her into doing the "recommended" 15000 maintenance. My wife told him no two or three times, but to make a long story short. She ended up paying an extra $100 to clean the fuel injectors on a car that has 18000 miles. They take advantage of women and people who don't understand cars or what maintenance is required. I called the service manager and he won't return my calls. I will not be doing anymore business with Boucher. More

I did not hesitate to give 5's all for all questions. I was very happy with the way my family was treated. My son and I bought new cars within in two weeks. Mark M. was very professional and friendly. In m was very happy with the way my family was treated. My son and I bought new cars within in two weeks. Mark M. was very professional and friendly. In my opinion he is a very good salesperson. I would refer my friends and family to him. Thanks again, Carol Shefky More

I bought my used 1998 mercury sable from Boucher Hyundai and I believe that I made the right decisions when it comes to the vehicle and the COMPANY from which I purchased. I may recommend others to purchase and I believe that I made the right decisions when it comes to the vehicle and the COMPANY from which I purchased. I may recommend others to purchase from them and to give them good reviews so they continue to thrive in the New Year. More

I wrote this to Boucher recently [1-3-12] to which the sales manager, Dale Thiessen responded saying: "This is the most childish conversation I have had in the long time, please enjoy your car." Apparent sales manager, Dale Thiessen responded saying: "This is the most childish conversation I have had in the long time, please enjoy your car." Apparently Boucher has plenty of customers such that they can insult others, such as myself who left and bought someplace else. Surveys conclude unhappy customers affect or tell 15-20 customers; I hope to virally affect many, many more with the truth of the matters. I have nothing to gain but feel strongly that customers are not livestock to be milked for money or treated like cattle. 1-3-12 Ms. Delaney & Beck: Further to our e-mail exchanges & discussions on buying a Hyundai, and the disintegration of the customer relationship, I recently bought a new car somewhere else other than Boucher. As part of the purchase was a credit evaluation from TransUnion – while not a FICO score, it is representative of my creditworthiness. It stated my score to be 867 out of a max of 893 and further stated: “your credit score ranks higher than 100% of the U.S. consumers.” The factory [Ford] finance officer said; “I’ve never seen that comment before in the 16 years of doing financing and being a finance officer.” Seems to me I would have been and I am just the kind of customer Boucher would have wanted, perfect credit, conservative driver, clean record and interested in the Veloster and Elantra, but for neglect and indifference on responding to my inquiries. As noted, other companies sell cars in your area, some just down the block. Boucher seems to have done its best to drive me away – no pun intended, with institutional indifference and sophism. All the best to you and yours and your formula on selling cars in this New Year. I’m sure you won’t miss nor care about my lost business. -david More