Boucher Hyundai of Waukesha

Approachable,quick, and pleasant. The experience at Boucher Hyundai was extremely enjoyable. My interactions with Brad in particular were very pleasant, and he kept the pressure off me The experience at Boucher Hyundai was extremely enjoyable. My interactions with Brad in particular were very pleasant, and he kept the pressure off me, working with me to find the right car without being too forceful or sales-pitch-y. More

quick friendly service Answered my questions and did my sevice I wanted. Helpful service writer, finished job in a timely manner. Recommended service that needs to be done o Answered my questions and did my sevice I wanted. Helpful service writer, finished job in a timely manner. Recommended service that needs to be done on next visit. More

John Diez #1 Service Manager The primary reason I have stayed with Boucher Hyundai of Waukesha are: Dan Bonesho, John Diez and Ryan Fitzsimmons. These three gentlemen have made The primary reason I have stayed with Boucher Hyundai of Waukesha are: Dan Bonesho, John Diez and Ryan Fitzsimmons. These three gentlemen have made the complete Purchase, Service and Trade-In experience the best I have ever had. My four Hyundai's have been perfectly maintained without ever feeling like I was taken. Service Manager John Diez recently went above and beyond the usual to accommodate my demanding schedule. Thank you John. More

On time, fast, cost as expected and car washed Per the title, happy with the service.I have purchased several cars from Boucher over many years. I return because of the selection of new and used c Per the title, happy with the service.I have purchased several cars from Boucher over many years. I return because of the selection of new and used cars, but also because of the excellent service. More

Oil Change and inspection Boucher Hyundai and each of their employees continue to display excellent service - never a hassle or disappointment. Always professional and courteo Boucher Hyundai and each of their employees continue to display excellent service - never a hassle or disappointment. Always professional and courteous. I recommend Boucher Hyundai to anyone for sales or service. I love my Accent!! More

Great Service I appreciate the thorough job that is done in checking over my car during oil change. If something is wrong they are upfront and honest with pricing a I appreciate the thorough job that is done in checking over my car during oil change. If something is wrong they are upfront and honest with pricing and give me the option of repairing immediately or adding to my to do list. Sometimes it can wait, sometimes it should not. I trust Randy to guide me as needed and he has been terrific. More

easiest car I ever bought! Gus and Darlene were great sales staff! They listened closely and provided solid information for comparisons. Based on my needs they even steered me t Gus and Darlene were great sales staff! They listened closely and provided solid information for comparisons. Based on my needs they even steered me towards a smaller model car. I've been extremely pleased with my new car and the service....Love the free car washes. More

professional explanations/service/work done on time. While the title addresses the request; when needed this site and staff have gone out of their way to provide myself with efficient/professional servic While the title addresses the request; when needed this site and staff have gone out of their way to provide myself with efficient/professional service. Since I purchased my Elantra GT (2013) all my service calls have been handled with the upmost clarity and economic efficiency. I would continually recommend Mr Doble / other staff to assist in car repair needs. More

Doublecheck the Numbers, Be Prepared to Wait After working with Nick Stover (who was very responsive and easy to deal with) on the phone and internet and settling on a price, we made an appointme After working with Nick Stover (who was very responsive and easy to deal with) on the phone and internet and settling on a price, we made an appointment to drive a new Santa Fe Sport. Was told it would be out front and ready when we arrived. It wasn't. We had to wait around until they located it and brought it around. After the test drive, we decided to buy it and made an appointment for delivery 4 days later. After the test drive, we were provided with a written quote that was $1,000 too low. A couple of days later we received a second quote which was $50 over. On the day of delivery, we noticed that the car had a paint scratch, which was quickly buffed out. After signing all of the paperwork, we couldn't find our sales person. He disappeared and we sat in his office and waited...and waited...for his return. The finance person insisted on reciting the entire litany of extras we could purchase even though I told her, up front, that we weren't interested. She also told me that it was a legal requirement (I doubt it) that I sign the offer in order to decline. The vehicle wasn't cleaned prior to delivery. The front wheels were streaked with black oil or grease. All of the windows and mirrors were smeared. The dash had dirt smudges on it. And the cover of the Owner's Manual is smeared with a sticky oily substance. Overall, we weren't positively impressed with the new car buying experience at this dealership. More

Excellent service I took my car to Boucher for my oil change and inspection. They exceeded my expections by getting my car in before the time I had my scheduled appoin I took my car to Boucher for my oil change and inspection. They exceeded my expections by getting my car in before the time I had my scheduled appointment. I received a call with an update on what was going on with my vehicle and services they recommended. Finally, Jean called again when my car was ready to be picked up. All before my original appointment scheduled in early afternoon. Appreciate the friendly and fast service. More