Boucher Hyundai of Waukesha

Great Experience! - Hyundai Kona I just leased a new Hyundai Kona and was super happy with Fawn. She answered all of my questions, was easy to work with, and handled the entire proces I just leased a new Hyundai Kona and was super happy with Fawn. She answered all of my questions, was easy to work with, and handled the entire process perfectly. Her and Ryan were able to secure the exact car I wanted and I was so excited to hear they actually got it for me. I also enjoyed working with Andy at the very beginning on my first test drive. Each person at Boucher Hyundai made the car leasing process enjoyable which isn’t always the case. Thank you for everything! More

Not the best deal....Not the worse deal If this was based on my sales guy only I would have given this place a 5 star. Dade Moehlenpah was great, Nick Stover not so great. He was the typical If this was based on my sales guy only I would have given this place a 5 star. Dade Moehlenpah was great, Nick Stover not so great. He was the typical car salesman. He told me Gordie Boucher was giving me 1200.00 thanks to a terrible experience at another Boucher dealership only to discover it was the 1200.00 I had already asked Boucher Nissan to refund. It was a refund for all the unnecessary crap they slipped into my contract on an Infiniti I was pressured into buying in April of 2019. (Thank goodness I had them give me a copy of the refund paperwork when I went into the dealership and requested it because I get the feeling they would deny it ever happened.) Dade came across as a straight forward guy and was very personable and knowledgeable. He listened and definitely made this experience better than my last. I did not feel pressured. I did not feel like I had to buy a car from him. I drove away with a Cadillac XT5, the car I wanted from day one. I would buy from him again most definitely, but I would not buy from Boucher. More

Great I really dont have any thing to say cause I've bought numerous cars from Nick Stover and I will always continue to buy cars from him. I really dont have any thing to say cause I've bought numerous cars from Nick Stover and I will always continue to buy cars from him. More

Amanda did a great job! Though I didn't end of buying a Hyundai, I really appreciated Amanda Olson's knowledge and customer service. She listened to what I wanted (wrote it Though I didn't end of buying a Hyundai, I really appreciated Amanda Olson's knowledge and customer service. She listened to what I wanted (wrote it down, actually) and came up with some great options for me to test drive. I asked a lot of questions and she answered them without overwhleming me with too much detail. I highly recommend requesting Amanda as your salesperson if you are shopping at this dealership. She understood where I was in the looking/deciding/buying process and didn't waste my time with any extra sales schmoozing. She is very professional. More

Great Customer Service I bought a brand new Dusk Blue 2019 Tucson Limited trim on 5/25/2019. My experience was very positive. Darlene, the sales consultant, was very patient I bought a brand new Dusk Blue 2019 Tucson Limited trim on 5/25/2019. My experience was very positive. Darlene, the sales consultant, was very patient throughout the process, which took about 2 weeks. I'm not an easy person to deal with. I like to crunch my numbers and consider all my possibilities. Because I live 200+ miles away from the dealership, we had to exchange lots of email. She was able to deliver what I wanted and keep it within my budget. When we received the car, the outside cleaning left to be desired. Darlene was disappointed and asked them to do it again. I didn’t mind to be honest, I was there to buy a car, not a cleaning package. While they cleaned the outside, Darlene sat with my wife and I inside the vehicle and explained all the car features. On a side note, some other dealership I was negotiating with offered me a better value proposition by adding a service package in the mix. I ended up choosing this dealership over the other because “I vote with my dollar”. I think giving them my business is the least I could do to support the service quality Darlene and Rebecca (I believe she works in customer service) provided. More

Painless experience! Had such a great experience! The car buying process was painless and easy. We truly got the best deal we could hope for! Our salesperson, Elliot, went Had such a great experience! The car buying process was painless and easy. We truly got the best deal we could hope for! Our salesperson, Elliot, went to great lengths to find the exact car we wanted on the lot and really went the extra mile! 100% recommend Boucher Hyundai!! More

FABULOUS I’m extremely happy and appreciative to all in the service department that brainstormed to finally figure out the two problems with my 2014 Sanata. I’m extremely happy and appreciative to all in the service department that brainstormed to finally figure out the two problems with my 2014 Sanata. More

Service tech error Recall software caused cluster failure and sv tech error caused 1 week delay to get car back. Now have rattle at dash cluster site. Delay caused incon Recall software caused cluster failure and sv tech error caused 1 week delay to get car back. Now have rattle at dash cluster site. Delay caused inconvenience since we live in Fontana which is 45 miles away. More

Oil change/tire rotation Was greeted immediately and taken care of. Jean was very friendly & knowledgeable. Was told my car would be finished in 1 hour and received a text 50 Was greeted immediately and taken care of. Jean was very friendly & knowledgeable. Was told my car would be finished in 1 hour and received a text 50 minutes later that everything was completed. More

Good but more towards average. Initial sevice was adequate. Follow up phone calls were not done. Only after speaking with the service manager, did we get great service. Everythin Initial sevice was adequate. Follow up phone calls were not done. Only after speaking with the service manager, did we get great service. Everything just picked up and was completed. Overall I like Bourcher, but will probably go to the HWY 100 store. More