Boucher Hyundai of Waukesha

Service Car I had to go into the shop to get some work done on my car. They were quick and to the point and had my car before I had to go into work! I had to go into the shop to get some work done on my car. They were quick and to the point and had my car before I had to go into work! More

Service and Professionalism of Chris Baker Just wanted you to know how extremely pleased we were with our Purchase of our leased 2017 Santa Fe Sport. Every time we came to the dealership we we Just wanted you to know how extremely pleased we were with our Purchase of our leased 2017 Santa Fe Sport. Every time we came to the dealership we were greeted by staff and Chris Baker. He always remembered us. Asked how we liked our vehicle and how he could be of service to us. He answered all of our questions professionally and offered suggestions on our Car Care experiences and helped troubleshoot the Technology in the vehicle. We will always recommend Chris Baker and Boucher Hyundai to friends and family. Thanks for a very positive experience. Tom & Dawn More

Engine work Needed a engine due to clicking sound. Hyundai authorized a rebuilt engine when medal shavings were found in the oil pan. I was kept informed of the Needed a engine due to clicking sound. Hyundai authorized a rebuilt engine when medal shavings were found in the oil pan. I was kept informed of the progress More

Dont value clients Went to the dealership knowing exactly what car I was buying. Took 3 visits and nearly 6 hours of our time to get the financing they insisted we take Went to the dealership knowing exactly what car I was buying. Took 3 visits and nearly 6 hours of our time to get the financing they insisted we take even though they knew we already had financing. We played all their games and went with all their lies to get out as quickly as possible with the car but they have zero respect for people's time. Took an hour and forty minutes to go over features of car when we made it clear we didnt need to. Had an appt at 6pm to get our financing but wasn't seen until 7pm. Instead of taking ownership of the issue, the employees all openly blamed each other and had the nerve to blame a customer to us too. The whole experience was unprofessional, full of lies/manipulations and left us feeling disgusted every time we left. More

Warranty work done Whats not to like? Randy scheduled an appt for 2 recall items, which were both taken care of the same day. Boucher called to say it was ready a few Whats not to like? Randy scheduled an appt for 2 recall items, which were both taken care of the same day. Boucher called to say it was ready a few hours after i dropped it off. A wonderful person gave me a ride to my car in back with a golf cart. Thanks Darlene! Tom More

Nice service and my issue was resolved. Dan and John in the Service Department made sure that my car was repaired correctly. I appreciate the time and attention devoted to resolving the prob Dan and John in the Service Department made sure that my car was repaired correctly. I appreciate the time and attention devoted to resolving the problem. Thanks again. More

Satisfied The experience was overall very good, I was in several times and ignored by several until Steve came out, we spoke about what I wanted and test drive The experience was overall very good, I was in several times and ignored by several until Steve came out, we spoke about what I wanted and test drive several cars to hone in on what I wanted. I should have recieved the $50.00 test drive promo. More

Friendly and efficient I came in from out of state with a failing battery. Leased Hyundai still under warranty . They kindly dealt with this issue as an emergency and within I came in from out of state with a failing battery. Leased Hyundai still under warranty . They kindly dealt with this issue as an emergency and within an hour I had a brand new battery. Great coffee and kind, kind people. More

Engine rebuild Kept me informed of progress with my car. Car was there for 5 weeks. I was given a rental at no cost. Hyundai paid for the engine rebuild Kept me informed of progress with my car. Car was there for 5 weeks. I was given a rental at no cost. Hyundai paid for the engine rebuild More

Trustworthy Even though I didn’t buy my car at Boucher I always take it there for their outstanding customer service. I feel I can trust them Even though I didn’t buy my car at Boucher I always take it there for their outstanding customer service. I feel I can trust them More