Boucher Hyundai of Waukesha

Great service All work was done on time to my complete satisfaction. Staff was very easy to work with, I will not take my cars to any other dealership for service o All work was done on time to my complete satisfaction. Staff was very easy to work with, I will not take my cars to any other dealership for service or repairs. More

Fast Service I had my car in for three recalls and an oil change. Everything was completed earlier than expected. Have always had great service here. I will be bac I had my car in for three recalls and an oil change. Everything was completed earlier than expected. Have always had great service here. I will be back. More

Knowledgeable, not pushy Everyone was friendly, knowledgeable about the car, seemed to have my best interest in mind, and wasn’t pushy. I never felt pressured into anything Everyone was friendly, knowledgeable about the car, seemed to have my best interest in mind, and wasn’t pushy. I never felt pressured into anything More

It was very professional and great guidance Everything was just great beginning to end. All questions answered. Road trip went well. The hourly look at all aspects of the car was well thought of Everything was just great beginning to end. All questions answered. Road trip went well. The hourly look at all aspects of the car was well thought of and covered many of my questions on a totally new parts of this car I needed to learn. Thanks for the help More

Mediocrity So apparently when you make an appointment, they assign you to a Rep that greats you and handles the admin in the Service Bay. I walked in on 7/25/19 So apparently when you make an appointment, they assign you to a Rep that greats you and handles the admin in the Service Bay. I walked in on 7/25/19 at 716 for a 715 appointment and the first person available, Jean could not find my appointment. After a couple minutes, she says oh, you are with Dan, he is right up front. I walk to Dan's desk and he seems to be attempting to "clear the cobwebs" from the night before. My appointment was for 2 recalls and I also asked to have him give me a call with a estimate on brakes all around, as I am at 63ish thousand miles and they are just starting to do the "grab thing". He said, I will do that. I had scheduled to have their Shuttle Driver take me to work (less than 2 miles away), but I had to wait, as he took someone way out of zone. Fast forward to 2:00ish PM, I call Dan, because I have yet to have received the estimate on the brakes. Left a voicemail message. At 2:26, I get an I'm sorry, your Technician left your paperwork in the wrong spot. (Sure Dan). So he gives me the estimate, I say go for it and he assures me the car will be ready when a work buddy will drop me off at 4:40 PM. At 4:40, I see my car, so I go to the Cashier, she doesn't have the paperwork, and tells me to go find my rep. I find Dan, who clearly didn't recognize me from this morning, and had to tell him who I was. The response was, "just finishing up your paperwork, wait in the lounge. I'll be there soon". He still appears "off". 10 - 15 minutes later Dan struts into the lounge and drops off the paperwork for the cashier. All in all not a pleasant experience. Would have been 1 or 2 stars, but I gave you a break, based on past experiences. More

New Car Experience An excellent buying experience. I was very pleased with my new Tuscon and blow away by everyone at the dealership. A very pleasant experience. I wou An excellent buying experience. I was very pleased with my new Tuscon and blow away by everyone at the dealership. A very pleasant experience. I would highly recommend them. More

No Hassel Get The Car Best For You We really appreciated Michael Loiacono's relaxed manner and non pushy approach. His guidance in helping us reach the right car choice for us was very We really appreciated Michael Loiacono's relaxed manner and non pushy approach. His guidance in helping us reach the right car choice for us was very helpful. More

Great service, painless experience. My Hyundai Elantra had an running issue, and after contacting on star working with Dan from Boucher was painless. They really did a great job in diagn My Hyundai Elantra had an running issue, and after contacting on star working with Dan from Boucher was painless. They really did a great job in diagnosing my problem, and getting me back on the road. Thank you, Don More

Good service Got an oil change and service was excellent. We got in a timely manner. Service person was helpful and explained about service. She checked that Th Got an oil change and service was excellent. We got in a timely manner. Service person was helpful and explained about service. She checked that There was no recall.She told us about future suggested oil changes Waiting area was nice and we loved the popcorn and snacks that were offered.Would come here again for service. More

Excellent Customer Service I was searching for a rare car and with a very specific color scheme. There were three dealerships nationwide that had it in stock. Boucher was a cut I was searching for a rare car and with a very specific color scheme. There were three dealerships nationwide that had it in stock. Boucher was a cut above from a customer service perspective. They worked with my independent inspector, provided me with timely responses and even picked me from the Milwaukee Airport. All the paperwork was ready and waiting after the test drive and I had the car in my possession in no time. A+ service. More