Boucher Hyundai of Waukesha

This was my FIRST time working with Boucher Hyundai's service department and I am extremely impressed. I was experiencing an unusual problem with braking and traction control on my 2014 Sonata that took service department and I am extremely impressed. I was experiencing an unusual problem with braking and traction control on my 2014 Sonata that took two trips to their shop to properly diagnose. Chris, my service advisor, was very sincere and seemed to genuinely care about my situation. Once the problem was identified, he was extremely thorough in explaining it and making sure it was completely resolved. Chris even went the extra mile by contacting Hyundai to request coverage for the repair, even though my car was out of warranty (he was successful!) I've been dealing with service departments at dealerships for maintenance on my vehicles for 30 years -- this was the best experience BY FAR and I will be back! More

The process with Boucher was easy, seamless, and they were a great help with all of my issues. Made my experience easy and enjoyable. Thank you so much! were a great help with all of my issues. Made my experience easy and enjoyable. Thank you so much! More

Serviced on time & given diagnosis & cost. Disappointed in the cost but that is something not in anyone’s control. ☹️ I always speak highly about Boucher & their professionalism. in the cost but that is something not in anyone’s control. ☹️ I always speak highly about Boucher & their professionalism. More

Dealership was easy to work with. Car did require paint touch-up of two small nicks at the bottom edge of the tail gate which the buyer noticed after accepting the car. Buyer noticed the nicks, at 35 miles touch-up of two small nicks at the bottom edge of the tail gate which the buyer noticed after accepting the car. Buyer noticed the nicks, at 35 miles, when he open the tail gate to show his cousin the inside. More

I’m always happy to bring my Hyundai’s to Boucher! Best staff with the friendliest “masked” faces. Thank y’all for the continuous service you provide! staff with the friendliest “masked” faces. Thank y’all for the continuous service you provide! More

Huge help for finding the right car for me. I came in knowing how much I had to spend, type of things I wanted in a car and he helped me find the perfect fit. knowing how much I had to spend, type of things I wanted in a car and he helped me find the perfect fit. More

The people are very nice and very helpful. They made sure I was very happy with the car I was going to be purchasing. They took time to explain everything about my car and help me set everything up. I was very happy with the car I was going to be purchasing. They took time to explain everything about my car and help me set everything up. More

Very friendly and knowledgeable staff had a 1:00 appointment service advisor said that they would have my vehicle done by 2:00 and they did just that Thank you appointment service advisor said that they would have my vehicle done by 2:00 and they did just that Thank you More

Very kind service advisor, very knowledgable.Nice Very kind service advisor, very knowledgable. Nice waiting lounge area. Everytime I go to this dealership, pretty good customer service experience I Very kind service advisor, very knowledgable. Nice waiting lounge area. Everytime I go to this dealership, pretty good customer service experience I had. I am glad this place very close to my home. More

They were very easy to communicate with, knowledgeable regarding what was needed and did the work in a timely manner, What more can I say? regarding what was needed and did the work in a timely manner, What more can I say? More