Boucher Hyundai of Janesville - Service Center

Below average. ..... car had alternator failure. You do not offer towing service. So we had Davis towing tow it in last Friday. Joe in service stated he had it sc ..... car had alternator failure. You do not offer towing service. So we had Davis towing tow it in last Friday. Joe in service stated he had it scheduled for 9am on Monday. I called Monday afternoon said they would get it in Tuesday morning. I called Tuesday after lunch and said not in yet. Mechanic was just finishing up another project. I called back Wednesday morning, still not in shop. Finally late morning around 11 am Joe called to tell us pricing. Picked up car Thursday late afternoon. Meanwhile my daughter had to call in to work Monday-Tuesday -Wednesday and Thursday.... so if you would be willing to sent us check for lost labor at $17 per hour. Total missed time was 18.5 hours If I would of known I was going to get pushed off day after day after day I would of taken it someplace else More

The service department at Boucher Hyundai is Excellent. They always take great care of my vehicle's needs! They always take great care of my vehicle's needs! More

I like the fact that, for the most part I can get in quickly. It of course helps to be a good customer. quickly. It of course helps to be a good customer. More

Joe and Hunter are amazing to work with. Answered all my questions and concerns I had. Answered all my questions and concerns I had. More

Great service- above and beyond! From receptionist to repairman, I could not have asked for more! From receptionist to repairman, I could not have asked for more! More

José Valdez is the best service advisor in the industry. He helped through thick and thin when I had all kinds of problems with my Hyundai. Jose makes it worth owning a hyundai! He helped through thick and thin when I had all kinds of problems with my Hyundai. Jose makes it worth owning a hyundai! More

Friendly Professional People Great Service Appointment was easy to get for convenient time Waiting area comfortable with nice selection of snacks was easy to get for convenient time Waiting area comfortable with nice selection of snacks More

Hunter Kapp was amazing! He was efficient and so kind! Everything went so smoothly! Thank you!!! He was efficient and so kind! Everything went so smoothly! Thank you!!! More

I am happy with the service and his work. Even with not authorizing work that he did anyways. He did offer a reasonable resolution to the proble. Even with not authorizing work that he did anyways. He did offer a reasonable resolution to the proble. More

Having trouble with warranty work , for about last 6 months . I have to keep calling them about how it is going . To me that is not right . months . I have to keep calling them about how it is going . To me that is not right . More