Boucher Hyundai of Janesville - Service Center

Reliable and straightforward! Felt like I was in great hands. Thanks for the awesome service. Felt like I was in great hands. Thanks for the awesome service. More

I waited almost 4 hours for my car to be diagnosed. My husband and I watched the mechanics from his car the entire time. No one was working on my car so I asked Joe when will it be done so I can go to My husband and I watched the mechanics from his car the entire time. No one was working on my car so I asked Joe when will it be done so I can go to work. He said the mechanic was not done inspecting. We went back to my husband’s car and watched for another 45 minutes with my car in the air. I eventually got fed up and asked for my keys back so I can go to work. Somehow Joe Magically found the mechanics notes diagnosing my car even though no one touched it for over an hour! It is a hassle getting a rental car even if I request it in advance, I’m always told no. since I live far away, I’m usually stranded at the dealership if my husband is unavailable. Thank you for demonstrating that my time is not valuable! An oil change takes multiple hours, whereas my husband’s Nissan dealership in Janesville takes 30 minutes and an hour to fix issues. I think I’ll take my business there. Very disappointed!!!!!! More

Very helpful got me in as soon as they possibly could let me get a loaner car to make it to work and finished the job in apple time me get a loaner car to make it to work and finished the job in apple time More

they just did not care. were more than 4 days over their estimate for completion were more than 4 days over their estimate for completion More

Service department was quick to get me in for an appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing More

Took forever to get my car over 2 months. Was quoted one price and ended up paying over 300.00 more. Was quoted one price and ended up paying over 300.00 more. More

I was stuck in the middle of somewhere and nowhere when my Hyundai 2018 Sante Fe Sport turbo with AWD broke down. Boucher Hyundai wasn't the closet dealership but they were the only dealership with rental my Hyundai 2018 Sante Fe Sport turbo with AWD broke down. Boucher Hyundai wasn't the closet dealership but they were the only dealership with rentals and loaners if needed. The person I spoke with Saturday before Easter Sunday was very helpful and polite. The service department did a prompt and great job the following week and even the lady who check us was kind and considerate. More

The staff was very polite. They finished in a timely manner. The waiting room was very clean with well stocked beverages and snacks. They finished in a timely manner. The waiting room was very clean with well stocked beverages and snacks. More

Excellent response. I got an appoint Next for the next day Joe was friendly and courteous I particularly liked the video. I got an appoint Next for the next day Joe was friendly and courteous I particularly liked the video. More

Boucher Hyundai is the best dealership. Joe is an awesome service advisor and Pete is the best Hyundai technician! Joe is an awesome service advisor and Pete is the best Hyundai technician! More