Boston Volvo Cars

Coolant warning light Rich is the consummate professional! He explained everything clearly and effectively. He called me quickly to let me know how long the repair would ta Rich is the consummate professional! He explained everything clearly and effectively. He called me quickly to let me know how long the repair would take and how much it would cost. He let me know about future service options. Even the car wash was great--the tire rims were sparkling! I will always request Rich as my service professional. More

Sales Experience First time buying a car alone, scared thinking of course i'm a female and the sales man would push anything just to make a buck. My salesman Nelson ma First time buying a car alone, scared thinking of course i'm a female and the sales man would push anything just to make a buck. My salesman Nelson made me feel at ease with the whole process and make sure this is what I WANTED. He was very professional an extremely understanding what i needed since i have 2 kids and there safety is my number one priority. He brought me over to meet with the Sales Manager Armen who also was amazing and made me feel at ease with the whole process. Both Men very professional and would recommend anyone that is looking for a car to come to Boston Volvo, service is excellent. More

Sales Experience It was an excellent experience from the time I entered the dealership. Andre Vieira and Phil were both professional and extremely helpful Andre went It was an excellent experience from the time I entered the dealership. Andre Vieira and Phil were both professional and extremely helpful Andre went above and beyond to make sure that I was completely satisfied. More

Service on XC90 Boston Volvo was convenient and easy to work with. The service was excellent and Adam was exceptional in explaining the situation and options open to Boston Volvo was convenient and easy to work with. The service was excellent and Adam was exceptional in explaining the situation and options open to me. Highly recommend. More

Don Hogan in Service at Boston Volvo I have been a customer of Boston Volvo Village for many years and they never fail to impress me with the level of service they provide. What sets Bo I have been a customer of Boston Volvo Village for many years and they never fail to impress me with the level of service they provide. What sets Boston Volvo off from other dealerships is their service team. I always try to schedule my service when Don Hogan is working. He is the most personable, accommodating and professional and every time goes above and beyond. Over the years I've come to fully trust his advice, backed by the stellar technician team that work there. I know he would never oversell me any unnecessary service, yet would keep my beautiful Volvo running safe and long. Ask for Don when you are in service, it would make a difference. More

Boston Volvo Village sets the standard for superior service I've been a customer at Boston Volvo Village for 15 years and have nothing but praise for the both the sales and service staff. They are all knowledg I've been a customer at Boston Volvo Village for 15 years and have nothing but praise for the both the sales and service staff. They are all knowledgeable, courteous, and patient and I learn something new about my car every time I need to bring it in for service or repair. Needless to say, work is always flawless and done in a timely fashion. More

Great Dealership and great contact in Myles Trucci!!! I was looking for a 2010 Volvo S80 with low miles for my son to drive. I have one myself and wanted a safe reliable car for him as he is a new driver. I was looking for a 2010 Volvo S80 with low miles for my son to drive. I have one myself and wanted a safe reliable car for him as he is a new driver. I contacted Myles Trucci at Boston Volvo Village regarding a car I saw advertised on Car Gurus. Myles was very helpful though the entire process. He was professional and explained everything is a transparent manner that was fair. He said it would be fine for me to take the car to my mechanic if I wanted to have it checked out (in contrast to another dealership in CT that I called). He provided me not only a complete Carfax report but also a "RO" or repair order, showing me everything the dealership had done to the car to make it safe and reliable to drive ($1,500 worth or work including 60K service). I already knew I had a great price based on Kelly Blue Book and he made the transaction very easy. I drove up to the dealership 2 days later on a Saturday and in 10 minutes competed the necessary paperwork to buy the car. Since the RMV was closed that time of day for car registration the dealership registered the car for me the following Monday and Myles delivered the car to my doorstep (an hour away) after he had finished work. I can't say enough positive things about this dealership and about Myles in particular. I would recommend him highly to anyone who is interested in buying a new or used Volvo!! More

EXCELLENT CAR BUYING EXPERIENCE Great experience. I found a certified 2016 XC 60 on the internet so I cGreatalled and set up an appointment. Andre Vieira was my salesperson, whe Great experience. I found a certified 2016 XC 60 on the internet so I cGreatalled and set up an appointment. Andre Vieira was my salesperson, when I told him what I wanted to see he immediately looked it up and showed it to me. After we agreed on a price I spoke with the business manager who got me financed with the better rate than I could get from my bank. I was pleasantly pleased with the entire transaction. If I'm ever in the market for another car I will definitely go back and I will also recommend Boston Volvo Village to any of my friends in the market for a new or used car. Thanks More

Buying a Used Car from across the country I live in Portland, Oregon and was searching for the perfect car for our family with certain packages and options. I responded to an advertisement an I live in Portland, Oregon and was searching for the perfect car for our family with certain packages and options. I responded to an advertisement and within 5 minutes I received an email from Myles Tucci asking if I had any questions on the car. I said yes, and provided my phone number and he called me immediately. He went through everything on the cars options confirming all I had on my checklist. He proceeded to double check on a blemish I saw in one of the pictures immediately which meant he had to go to a different lot after they just had a big snow storm. I let him know that we would take the car if the blemish could be fixed and he went through the channels to see what he could do. As he had to get approval from a couple of levels he informed me it could take a day or two but he would be in touch. And that he did by keeping me in the loop as the process progressed. He then face timed me to show me the blemish had been fixed in their body shop and took me through the rest of the car and as he promised everything was great. Myles was professional and informative. I would highly recommend you giving him a call if you are looking for a car in the Boston area or are on the hunt for the Volvo that has the options you need. Thanks Myles! We are thrilled with our XC90! Mary Tarbell More

Praise for excellence in customer service - Don Huggan I'm a proud repeat customer of Boston Volvo Village. My first purchase was a S70 in 1998, which I kept for 12 years. in December 2009, I purchased a V I'm a proud repeat customer of Boston Volvo Village. My first purchase was a S70 in 1998, which I kept for 12 years. in December 2009, I purchased a V70 through the Overseas Buying Process. I was very close to buying a certified used vehicle at 128 Volvo, but was extremely dissatisfied with the service department there. My decision to buy new at BVV was significantly influenced by the amazing Service Dept staff. I was treated kindly, professionally, and the BVV sales and service teams expressed their appreciation for my business. As a member of the VIP program, I was fortunate to have a loaner car delivered to me when service was required. It was then that I met Don Huggan, a long time employee. Don was consistently punctual, communicative, proactively helpful with information, and became a trusted advisor. BVV intelligently promoted Don to the Service Bay, and while I sadly no longer see Don for loaner car deliveries, I know I have a fabulous point of contact for all my service related issues and inquiries. In every interaction, Don represents the very best of BVV. He is responsive, professional, and NICE! I can't say enough positive things about how i look forward to working with Don. He's knowledgeable and inquisitive, articulate and thorough. For a "cars for dummies" like me, I am 110% trusting of everything related to my cherished vehicle when Don is making recommendations. A valued employee, I would rate Don Huggan as exceptionally excellent. thank you for the opportunity to share this praise. More