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Bob Rohrman Honda
Lafayette, IN
853 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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853 Reviews of Bob Rohrman Honda
June 05, 2020
Justin and Mike ordered the exact car I wanted. They took steps so that the purchase process was simpler than I have ever seen, including 15 minutes of paper signing instead of the usual 45 minutes. Paper wo steps so that the purchase process was simpler than I have ever seen, including 15 minutes of paper signing instead of the usual 45 minutes. Paper work guy was so fast, I didn't catch his name More
by CLOWNIE7
Verified CustomerEmployees Worked With
Justin Rogers 5 star , MIKE TILLETT
June 04, 2020
lack of concern for customers I purchased my car new at Rohrman Honda and have had its servicing done there. I have been mostly satisfied with the service especially of late. How I purchased my car new at Rohrman Honda and have had its servicing done there. I have been mostly satisfied with the service especially of late. However, as a senior citizen in the at-risk category for Covid 19 I was disappointed to find that none of the service personnel were wearing masks or practicing social distancing. I regard this as a disregard for your customers. I will have to consider whether ever to return to Rohrman Honda and have shared my concerns with my family. More
by bjbross
Employees Worked With
Jennifer Hannsens
June 04, 2020
good deals they were great as always to deal with will be back .My wife got her car at bob rohmans last fall and loves it .Keep up good works they were great as always to deal with will be back .My wife got her car at bob rohmans last fall and loves it .Keep up good works More
by GEORGELODER
Employees Worked With
potts
June 02, 2020
Kyle Denny was very friendly and helpful in helping us select the right vehicle for us. We are very happy with our selection thank you select the right vehicle for us. We are very happy with our selection thank you More
by FITE
Employees Worked With
Kyle Denny, Bobby Brown, Trey Rohrman, Rich Gagnon, Rob Freeman, Trey Rohrman
May 12, 2020
The interaction with each representative was relaxed and we felt respected and confident in our purchase decision. We test drove the vehicle, made our decision to negotiate the sale and finished quickly. we felt respected and confident in our purchase decision. We test drove the vehicle, made our decision to negotiate the sale and finished quickly. More
by MIKEJANEN
Employees Worked With
Bobby Brown, Jeremy Nowling
May 10, 2020
Was very pleased with the whole experience. A very kind honest man and dealership. Definitely would buy from them again. Overall a very wonderful experience. honest man and dealership. Definitely would buy from them again. Overall a very wonderful experience. More
by MIKEGRABER40
Employees Worked With
Chuck
May 07, 2020
Was fine for recall service, but was not explained in detail No apology for cancelling appointment while closedown due to the statewide lockdown. There was No follow up call after reopened with reduced hour. L No apology for cancelling appointment while closedown due to the statewide lockdown. There was No follow up call after reopened with reduced hour. Lack of professionalism More
by dalkwon
Employees Worked With
Kyle Denny
May 04, 2020
I have always had great service at your facility. However, this weekend I was not informed prior to what my cost would be for what I thought was a “simple service”. With the hardships going on with C However, this weekend I was not informed prior to what my cost would be for what I thought was a “simple service”. With the hardships going on with COVID-19 and some members of the household being unemployed, I wouldn’t have went forth with the specific service (B123) at this time if I knew it was going to be $611. I was waiting for a call at home thinking I would receive one informing me of what was found and what the estimated cost would be. The only call I received was that my vehicle was finished. I had to ask the lady on the phone what my total even was. Like I stated above, I’ve always had excellent service and have been well informed of estimations before they have been completed. This time was extra sensitive for me though with our household financial hardships during this time. More
by KAYLAJAY2010
Employees Worked With
Jenny Martin, Dave Romack
April 29, 2020
I was so appreciative of the kindness and understanding and the smiling faces! Even in the middle of craziness these guys were all smiles and helpfulness! and the smiling faces! Even in the middle of craziness these guys were all smiles and helpfulness! More
by BPAUGHSPCS
Employees Worked With
Isaac
