Bob Rohrman Honda

I like this dealership. They always take the time to answer questions, help to solve any issues, answer emails, and make me feel at home. answer questions, help to solve any issues, answer emails, and make me feel at home. More

Highly professional and helpful staff made our purchase process very enjoyable. Extra effort was made to bring the exact SUV I wanted to buy. Special thx to Luke & his team. process very enjoyable. Extra effort was made to bring the exact SUV I wanted to buy. Special thx to Luke & his team. More

Good quality and fit deal, I like how the Coustomer services and behavior. I am telling all of my friends that you guys had a perfect car and fit deal. Thank you for all your help! services and behavior. I am telling all of my friends that you guys had a perfect car and fit deal. Thank you for all your help! More

simple repair done on time our spare tire lowering/lifting coil failed on our 2018 pilot. Bob Rohrman confirmed the issue, and ordered the part, which arrived just a few days la our spare tire lowering/lifting coil failed on our 2018 pilot. Bob Rohrman confirmed the issue, and ordered the part, which arrived just a few days later. One more appointment was needed to install the part. All good now! Service folks kind and helpful More

simple tire rotation and wheel lug nuts were not tightened We bought our 2015 Fit at Rohrman and never had a problem with the car (we love it) or Rorhman service. This time we took the Fit in for regular/routi We bought our 2015 Fit at Rohrman and never had a problem with the car (we love it) or Rorhman service. This time we took the Fit in for regular/routine maintenance, and afterward we were getting noise from the back end of the car which got worse over time. I called and talked to a service person about it. He told me that nothing they had done to our car could have caused the noise, strongly suggesting that they were not responsible for it. If we wanted them to look at it we could bring it in. Since the dealership is 30 miles away we decided to go to a closer repair shop for them to check it out. They found that the lug nuts on one of the wheels had not been tightened other than by hand. They tightened them and the car was fine. It has worked great ever since. While we were not at all happy that driving the car with loose lug nuts was a danger, we are more annoyed at the attitude of the service person. He didn't encourage us to come in to get the car checked out. He was more concerned that we know that whatever the problem was, it wasn't their fault. I was also very disappointed that the Rohrman staff were not wearing masks or practicing social distancing. I was at the dealership in late April at the height of the quarantine, but the Rohrman people were oblivious. Final words - I will not return to Rohrman for service or to buy a car in the future. More

I bought my first Honda in 1986 and since that time my new cars and all my service has been seen to by you. Every experience in this time period has been good. Every person has been knowledgeable and hel new cars and all my service has been seen to by you. Every experience in this time period has been good. Every person has been knowledgeable and helpful and an above all kind and considerate. My intension is to find a good thing and stick wwith it. More

Standard oil change and lube . All done within an hour. Friendly waiting room and OK coffee. Had no issues with the car and inspections were current. . All done within an hour. Friendly waiting room and OK coffee. Had no issues with the car and inspections were current. More

Very nice service department. We have had good service at Rohrman Hoinda over the years,. Friendly staff. After service is completed they give you a good review of what they did We have had good service at Rohrman Hoinda over the years,. Friendly staff. After service is completed they give you a good review of what they did, and what may need to do in the future. More

I wanted to get my Honda Odyssey's alignment checked. The person that does that was off that day .Bummer. Maybe next time???? Why 25 words??? person that does that was off that day .Bummer. Maybe next time???? Why 25 words??? More

Bought a new car Worked with a young sales man. He worked hard determine what I really wanted. Then matched it. We did not waste time showing me other cars that did no Worked with a young sales man. He worked hard determine what I really wanted. Then matched it. We did not waste time showing me other cars that did not match my needs. Offered extra features but did not push. I was the center of the sale process. The car matched me. More