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Bob Rohrman Honda

Lafayette, IN

4.6
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

November 20, 2020

Please, please, please, wear masks in the first place and wear mask the right way (covering your nose and mouth) in areas shared with customers. You were not yesterday! More

by EFERNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Gagnon
Nov 20, 2020 -

Bob Rohrman Honda responded

I have personally spoke with all department heads about this issue. We take this very seriously and I can not express how sorry I am that this happened. If you have any questions please reach out to me personally. 765-250-5222 ext 173 Rich

November 18, 2020

Everyone was very friendly. The computers went down and they had trouble getting me checked in but worked hard to fix the problem and kept me updated on what was going on. It would have been nice to talk t More

by C.WILKINS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 18, 2020 -

Bob Rohrman Honda responded

Thank you very much we enjoyed talking with you during the down time with the computers. Please feel free to stop by my office and say hello next time you are in. Thank You Rich

November 18, 2020

This was recall work - last one of the three. The dealership was great to get our car in and recall work done fast. Even got a complimentary car wash. More

by EKWOERNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
November 14, 2020

Great Team! Daniel A. went the extra mile for myself and my wife to get us the vehicles we wanted. Kept us and up to date and was quick! More

by WADE.MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Aveline, Bobby Brown, Isaac Santana
November 11, 2020

You always explained what I had service and expected time. And then after having service, you told me kindly. I'm always satisfied with your service. Thank you! More

by goodbr0531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denny
November 09, 2020

Great job. Done quicker than thought. Kept me informed and very friendly. Car came back as expected - Was told 1 and 1/2 hours done in 45 mins More

by RCOTTRELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE TILLETT, Rich Gagnon
November 05, 2020

I have always had great service from Bob Rohrman Honda. Every on is so friendly, and have been able to answer any questions that I have. More

by NANCY.CARNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali was the one I worked with this time. She was great.
Nov 09, 2020 -

Bob Rohrman Honda responded

I am glad that we continue to meet your expectations and I will et the advisor know as well.

November 05, 2020

Great customer service! The service department went the extra mile and got me taken care of in a timely manner even without an appointment. Management also along with the employees were very kind an helpfu More

by NDICKERSONZ28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 09, 2020 -

Bob Rohrman Honda responded

I am glad to hear you had a great experience!!

November 04, 2020

The selecting our vehicle process, the sale process, and the delivery were great. Finance/signing stage was the let down because the dealer attempted to upcharge for a $1700.00 "Care Package" that we were More

by ELMOSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Slaney (Sales) 5-Stars, Bobby Brown, Isaac Santana
November 03, 2020

We usually work with Jennifer in the service department. She is always very nice and helpful to work with. I don't use the digital services. We also purchased a new HRV yesterday and worked with Steve Gat More

by NANAKEY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanssens, Steve Gates
Nov 03, 2020 -

Bob Rohrman Honda responded

Thank you for the great review, we are happy to hear that you have had great experiences in both the sales and service departments.

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