Bob Rohrman Honda

Chuck helped me look at about 10 cars that were in my budget range. He kept lining them up for me to test drive until I found what I wanted. Very friendly staff. I highly recommend this location for used budget range. He kept lining them up for me to test drive until I found what I wanted. Very friendly staff. I highly recommend this location for used cars. More

I have the BEST-experience ever. I’ve had multiple Honda’s over the past 38 years. This one was the most customer friendly, easiest, and respectful experience and purchase I’ve ever had. My sales age Honda’s over the past 38 years. This one was the most customer friendly, easiest, and respectful experience and purchase I’ve ever had. My sales agent, Jordan was absolutely magnificent! He listened to what I wanted and made sure it was there and ready when I was. I received an incredible trade-in price thanks to Jordan’s sales team manager. The part I always dislike and seems to take forever, is with finance, this was extremely pleasant, respectful, enjoyable and short-KUDOS to Graham (a great personality)! I live my Honda’s but I now have a very BEAUTIFUL new one to enjoy for years to come. Thank you Bob Rohrman, Jordan, Isaac and Graham!! More

I stopped by without an appointment, they were able to put on my splash guards. And it was a Friday afternoon about 4pm. Thanks service and parts department. put on my splash guards. And it was a Friday afternoon about 4pm. Thanks service and parts department. More

I have been a Honda customer since 2006 and always been pleased with your service. Jennifer was my service rep and she was very kind and very knowledgeable. The other female rep met me at my car when I pleased with your service. Jennifer was my service rep and she was very kind and very knowledgeable. The other female rep met me at my car when I drove in and she was very kind and efficient. My service tech did a wonderful job servicing my car. I would definitely recommend this dealership to all. More

I believe that the recent snow storm put a huge burden on the service and sales team. I got a car financed this last weekend, but there was some confusion as to when the car would be ready. I was very happy the service and sales team. I got a car financed this last weekend, but there was some confusion as to when the car would be ready. I was very happy with the fellow who picked me up from the rental service and drove me to the dealership the day the car was ready. When we got there, they couldn't find the key to my car, so I waited for about half an hour before it was located. While the customer service was less than what I would call appropriate, I could see that most of the people I interacted with while there were under a lot of stress. Not many smiles, if any. I worry that productivity might be valued above employee well-being and authentically good customer service. All in all, though, I would come back. Paperwork was handled well and the sales associate who worked with me was super helpful and considerate. More

Customer service advisor was very friendly and effective. She was very polite and I appreciate your vast knowledge of her area. All staff were courteous and I always come here for my service needs. She was very polite and I appreciate your vast knowledge of her area. All staff were courteous and I always come here for my service needs. More

Chris Mink did a fantastic job for me. He was very responsive and professional. He was very patient and kind. I would recommend Chris to anyone. responsive and professional. He was very patient and kind. I would recommend Chris to anyone. More

Amazing team, helpful, fast efficient and price is very reasonable. They dropped me to my work and offered to bring me back to pick up my car. reasonable. They dropped me to my work and offered to bring me back to pick up my car. More

Thank you to the service dept. And employees at Bob Rohrman Lafayette, Indiana for taking care of me on a quick fix of the wiper blade on my New just purchased CRV..AWSOME GROUP!!! Rohrman Lafayette, Indiana for taking care of me on a quick fix of the wiper blade on my New just purchased CRV..AWSOME GROUP!!! More

Thank you Mike Tillett for your patience with me over the last 2+ months while awaiting the arrival of the vehicle we wanted. The final price was excellent and surprising. The finance department was markedly last 2+ months while awaiting the arrival of the vehicle we wanted. The final price was excellent and surprising. The finance department was markedly improved since my past experience with the purchase of my 2019 Accord. You have put joy back in the auto buying experience. I will be back. More