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Bob Rohrman Honda

Lafayette, IN

4.5
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

April 06, 2021

We went there looking for a used car for my daughter. We was greeted in the lot by our salesman he offered show us the car fax on the vehicle we were looking at and offered to take a test drive. We didn’t More

by Johnson Karel123
Recommend Dealer
Yes
Employees Worked With
Isaac Santana
Apr 07, 2021 -

Bob Rohrman Honda responded

Thank you, Karel, for taking the time to leave us a great review! We hope your daughter enjoys her new car! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Honda.

April 05, 2021

On the front end, I would say 1 star. Scheduled appointment out 3-4 weeks to ensure availability of loaner vehicle only to have appointment cancelled about 2 hours prior because of lack availabilit More

by KRM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple employees--none that I recall pictured
Apr 22, 2021 -

Bob Rohrman Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership, and we apologize for any inconvenience caused by the delays. Would you mind sending us a message with your contact information so we can learn more and try to address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around for you.

March 31, 2021

Very friendly staff, always come here for my service knowing I’ll get the best quality work. My service advisor was the best, very nice and helpful! More

by DANIELS_60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
March 24, 2021

Jordan McIntosh and Marcel DeMello made the process of purchasing a new car an enjoyable experience. Best of all no hard sell tactics. Worked at our pace. More

by STORM1708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan McIntosh, Marcel DeMello, Isaac Santana
March 24, 2021

I just went to take a look at the cars and I ended up buying one while I was looking at them . I was very impressed by the people who helped me to choose my new 🚙 More

by ELISAGUZMAN1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Santana
March 23, 2021

Took 2003 Honda Element in to Bob Rohrman Honda for tail pipe/exhaust system repair. Tail pipe and muffler replaced due to rust. New tail pipe and muffler not painted with heat resistant paint to prevent More

by S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept. staff answering tel. on 3-22-2021, Jenny
March 23, 2021

Very friendly staff, always come here for my service knowing I’ll get the best quality work. My service advisor was the best, very nice and helpful! More

by Grace_erin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
March 23, 2021

Fixed my leak in record time and able to get an immediate appointment! I felt they were honest and I am thinking they may become the new service shop for my car More

by PurdueMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name known
March 22, 2021

The staff was so friendly and knowledgeable! They saved our vacation when our alternator went out on our way to Florida for the kids’ spring break. Adam, Rich and their colleagues had us back on the road More

by ANDREW NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon, Adam Adrian
March 20, 2021

This was my first time buying online and the experience, was perfect. The interaction with the sales department was very easy to go from internet inquiry, to quote, and the sale. The whole delivery was saf More

by MIKEDIEHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Staley, Isaac Santana
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