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Bob Rohrman Honda

Lafayette, IN

4.6
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

May 08, 2021

Overall good experience. Salesman was nice and attentive. A little disappointed with the negotiation due to the unwillingness to move on the price when the tires and brakes will both need to be replaced with More

by EKIKTA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Santana
May 10, 2021 -

Bob Rohrman Honda responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We thank you again for choosing Bob Rohrman Honda, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2021 -

EKIKTA2 responded

I sent a message to you with my contact information on 5/10 with no response. Dealer Rater even did a follow up email to me on 5/24 asking if I had been contacted and they resent my message to you all. Very disappointing.

May 04, 2021

Bob Rohrman made the purchase of a new car a painless experience. The staff was honest, helpful and courteous. No buyers remorse! Will buy again online and from Rohrman. More

by RICK.ADDIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Santana
May 04, 2021 -

Bob Rohrman Honda responded

Congratulations on your new purchase, Rick! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2021

I had the easiest experience with my new CRV. Luke was very easy and honest. I would highly recommend Chris Minx or Luke if you need anything at Honda. More

by Swilli27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Minx!!, Luke Rohrman, Isaac Santana
May 05, 2021 -

Bob Rohrman Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Luke, and congratulations on your new CR-V! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 04, 2021

I have always had excellent service at the Bob Rohrman in Lafayette shop. There are comfortable places, couch, chairs table to wait while waiting. Coffee always on. The only drawback for me...this time... no More

by CLAUD1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon, Adam Adrian
May 05, 2021 -

Bob Rohrman Honda responded

Thank you for choosing Bob Rohrman Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 30, 2021

Kyle Denny was great to deal with.Dan was superhelpful Kyle Denny was great to deal with. Dan was superhelpful and made it easy to get through the paperwork! We appreciated his assistance, and the prompt More

by MGORDONWL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Aveline, Kyle Denny, Isaac Santana
May 02, 2021 -

Bob Rohrman Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2021

Kyle was superhelpful and made it easy to get through the paperwork! We appreciated his assistance, and the prompt delivery of our car. Thank you’ More

by SHOLDEN1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Denny, Isaac Santana
Apr 30, 2021 -

Bob Rohrman Honda responded

Thank you so much for choosing Bob Rohrman Honda! Congrats on your new purchase, and let us know if Kyle can be of any more assistance!

April 28, 2021

I am excited to purchase my first new car. Chris was very pleasant and was good at making the purchase easy. I am looking forward to many years as owner of this car and working with Rohrman Honda when More

by CLEFEVRE53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Minks, my salesman, Isaac Santana
Apr 28, 2021 -

Bob Rohrman Honda responded

It's great to hear that Chris was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Honda!

Apr 29, 2021 -

CLEFEVRE53 responded

Thank you. My first new car and experience of buying a car from a dealership. They were great. Chris was very nice and knew how to sell a car. I grateful for the good experience.

April 27, 2021

Kyle Denny was great to deal with. He is very knowledgeable and answered all our questions. Everything went very smoothly. We are very pleased with our purchase. More

by SHERRIW28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denny, Isaac Santana
Apr 27, 2021 -

Bob Rohrman Honda responded

Thank you for your business and this review. We're happy to hear Kyle was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 27, 2021

Chuck does an awesome job getting you what you need at a great rate. he is very helpful with going over new items in vehicle More

by AERAUSCH02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chuck, Isaac Santana
Apr 27, 2021 -

Bob Rohrman Honda responded

Thank you for taking the time to share your thoughts on working with Chuck and our team. We're glad to hear we delivered such a great experience!

April 27, 2021

Great service and not a long wait for service. Justin Slaney was our sales agent, he is very good at what he does , we are very happy with our purchsse More

by JANETSINTOWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Santana
Apr 27, 2021 -

Bob Rohrman Honda responded

Janet, It's fantastic to hear that Justin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Honda!

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