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Bob Rohrman Honda

Lafayette, IN

4.6
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

May 25, 2021

Bought my car in less than two hours. They sales agent was awesome. So knowledgeable friendly and efficient. I enjoyed my experience it was so easy. More

by NICOLENASS1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Santana
May 26, 2021 -

Bob Rohrman Honda responded

Thank you so much, Nicole, for choosing Bob Rohrman Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 19, 2021

Good customer service. Great to work with. Would come back again. Chris White was very great to work with and not pushy at all. Good More

by CHRISTIAN.BROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White, Isaac Santana
May 19, 2021 -

Bob Rohrman Honda responded

Congratulation on your new purchase, Christian! Thank you for taking the time to share your thoughts on working with Chris. We're glad to hear he delivered such a great experience!

May 11, 2021

I never have seen any sales personnel and managers like this who doesn't care about customers. They are very unprofessional and don't help. More

by GULAGHAYEV.SADIG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Santana
May 28, 2021 -

Bob Rohrman Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. We’d love to address your concerns in detail and will be reaching out to discuss further. Thanks again.

May 28, 2021 -

GULAGHAYEV.SADIG responded

My email is Gulaghayev.sadig@gmail.com Phone: 3152783792 I have left a message for owner and asked to call me back about my experience with poor customer services both sales and managers. But owner never contacted me back. I don’t want to talk managers because they are not honest if they were they would care about helping in first place

May 11, 2021

Kyle was informative and no pressure added. Would buy my next 10 Honda’s from Kyle. Great customer service. Guided us through the buying process and gave us the information to make our own choice. More

by MYLESK25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denny, Isaac Santana
May 11, 2021 -

Bob Rohrman Honda responded

Thank you, Myles, for taking the time to leave us this fabulous, five-star review! We're thrilled that you found your experience with Kyle to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Honda. Congratulations on your new Honda, Myles!

May 11, 2021

I would not go anywhere else after our last visit. Chuck made this experience painless. He was responsive and very knowledgeable. I will always start with them in the future. All the team members were amazi More

by MKH178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck, Isaac Santana
May 11, 2021 -

Bob Rohrman Honda responded

Thank you for taking the time to write this fantastic review and let us know how great Chuck is doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Honda are glad to have you as a customer.

May 11, 2021 -

MKH178 responded

Are you able to push me the Honda survey again? My child hit my phone when I was taking it And hit the complete button.

May 11, 2021

I have been a customer of this dealership for 30 years or more and I have always been treated with courtesy. I am very satisfied with the sales and service. More

by DONBUCHMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denny, MIKE TILLETT, Jeremy Nowling, Isaac Santana
May 11, 2021 -

Bob Rohrman Honda responded

Congratulations on your new vehicle, Don! We are so glad that we have had the opportunity to work with you over the last three decades. We are thrilled to hear that our team has made your experience top-notch! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 11, 2021

Great shopping experience. The sales staff was very helpful in choosing my new vehicle. I would highly recommend Bob Rohrman Honda for your next Honda. More

by TONYPRENTICE095
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Santana
May 11, 2021 -

Bob Rohrman Honda responded

Thank you so much for your wonderful review, Tony! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Honda, Tony! We thank you for choosing Bob Rohrman Honda!

May 11, 2021

The Honda service department never disappoints. Always The Honda service department never disappoints. Always great customer service and knowledgeable staff. Marcia S. is very helpful and great to work More

by BILLANA2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Stratton
May 12, 2021 -

Bob Rohrman Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with Marcia and the team, and we look forward to working with you again.

May 11, 2021

We just got our second Honda CR-V. Chuck Myers is the go to guy for us. Chuck has plenty of experience and helps find what your looking for in a vehicle. Overall great experience. More

by BILL@MYMETRONET.NET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Myers, Isaac Santana
May 12, 2021 -

Bob Rohrman Honda responded

Bill, thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new CR-V. We truly appreciate your feedback!

May 10, 2021

Thankful that looking for recalls is standard operation-- overall very pleased with service. Been a loyal Honda customer; 10 years with Odyssey van and now 3+ with Pilot. More

by sara_spence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
May 10, 2021 -

Bob Rohrman Honda responded

Sara, we appreciate your business and our team looks forward to serving you again soon!

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