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Bob Rohrman Honda
Lafayette, IN
853 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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853 Reviews of Bob Rohrman Honda
Verified Customer
October 02, 2021
The service here is the worst ever. If there was a minus star, I would give it to them. My catalytical converter was stolen while on their lot and they refused to take responsibility. I had them replace t star, I would give it to them. My catalytical converter was stolen while on their lot and they refused to take responsibility. I had them replace the original stolen converter and had to take it back twice because check engine light came on. They had my car for 10 days while I left on vacation and when I came back I was told that the last check engine light was on because someone took my converter again. There is no way I wouldn't know if my converter had been stolen while I as driving it - the noise is deafening. And, even if it was taken while in their possession they weren't responsible - that was what I had insurance for. Then I was told that the replacement parts they used for my 2010 Honda Element never work and that I needed to have my insurance company ok OEM parts. They lied to me, and would not take any responsibility for the damage to my car. The second time I had to take it back because the check engine light came on I was told they would fix it and it would take a couple of hours - ok, so I was waiting. It was 5 1/2 hours later that they gave the car back to me fixed - supposedly at which time I took it home and the check engine light came on again. That is when I left it there while I was on vacation for them to fix. If you have ever heard a car without a converter on it you would know that the noise cannot be ignored. I wouldn't take a car from them if they gave it to me. I will never take my car back there for anything. More
by lrporter
Employees Worked With
Mat and Jeremy - both could have cared less and lied to me.
October 01, 2021
Was one of the best but most of my experiences have been above 80% perfect experiences . I traded cars after a nice Guy ( Graham Kennedy )struck up a conversation about my current car and what it was worth above 80% perfect experiences . I traded cars after a nice Guy ( Graham Kennedy )struck up a conversation about my current car and what it was worth. I was there getting a recall done. So now have an awesome beautiful fully loaded Honda Accord. The take away was lots of guys in the lobby while I waited Graham was the only one the strike up a conversation. I had no thought of flipping autos till he made it exciting thanks for speaking to me. More
by VGLENN18
Employees Worked With
Graham Kennedy car sale man manger, Jeff Whaley, Stacy Arthur
October 01, 2021
Jordan makes the dealership. The process was a typical car-buying transaction. Jordan does, however, take the time necessary to thoroughly answer so questions. car-buying transaction. Jordan does, however, take the time necessary to thoroughly answer so questions. More
by DKJEWELL1104
Employees Worked With
Jordan McIntosh
September 28, 2021
The staff are always professional and kind. Easy to get an appointment. I like the fact they call to verify any new work needed done. Great service!! an appointment. I like the fact they call to verify any new work needed done. Great service!! More
by nyyankees6601
Employees Worked With
Adam Adrian
September 24, 2021
Everyone at the dealership was pleasant to work with. They kept me informed on the progress of my van's arrival at the dealership. Dustin was always prompt on answering all of my questions. They kept me informed on the progress of my van's arrival at the dealership. Dustin was always prompt on answering all of my questions. More
by TEACHCARR
Employees Worked With
Dustin Blume and Gerald Q
September 23, 2021
The device writer was fantastic!!And thank you to Todd The device writer was fantastic!! And thank you to Todd Dunwoody for honoring a previous employees promise. Much appreciated!!! Nice to engage with u The device writer was fantastic!! And thank you to Todd Dunwoody for honoring a previous employees promise. Much appreciated!!! Nice to engage with upstanding people. More
by KELLY.ROUDEBUSH
Employees Worked With
Todd Dunwoody 5 stars , Bobby Brown
