
Bob Johnson Toyota
Rochester, NY
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709 Reviews of Bob Johnson Toyota
I was happy to find a Rav4 that fit my needs. Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspecti Not happy that I had to spend nearly 3 hours at the service department yesterday for a brake job that I can't believe ever passed a ny state inspection. More
Amazing to know there’s a team that will go beyond to make sure my needs is what I like far a vehicle wise thank you all I’m proud owner of a 2020 Kia optima make sure my needs is what I like far a vehicle wise thank you all I’m proud owner of a 2020 Kia optima More
The sale of the "new to me car" went great. Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car Now we have follow-up... I have called and left 2 messages regarding my registration and I have not heard back from Bob Johnson. I purchased the car the last week of February and I have not received my registration. I am getting slightly nervous because my temporary registration expires a little over 2 weeks. Who can I contact to get this resolved? My next call is the DMV and I wonder if I will get refunded what I paid the dealer? More
Yehuda Shapira was very helpful in helping me select a car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. car that fir my needs. Additionally, he did not apply any of the high-pressure methods I used to experience at other dealers. More
We worked with Salesman Mark Fujimura. Excellent service and professionalism. Highly recommend Mark if you’re in the market for a Toyota! Excellent service and professionalism. Highly recommend Mark if you’re in the market for a Toyota! More
A clean, well organized showroom with lots of activity. All staff member encountered were friendly and helpful. Information was readily provided, and, all in all, it was a very positive buying experience. All staff member encountered were friendly and helpful. Information was readily provided, and, all in all, it was a very positive buying experience. Unlike some other Toyota dealers I have visited, Bob Johnson was friendly, helpful and positive! More
Chris Kenney was helpful in locating and helping us choose a vehicle and facilitating the transaction with a minimal amount hassle. He was professional, courteous and responsive. I intend to buy ag choose a vehicle and facilitating the transaction with a minimal amount hassle. He was professional, courteous and responsive. I intend to buy again as soon as I am able. More