3399 W. Henrietta Rd.
Rochester, NY 14623
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Last week I purchased a 2024 Toyota RAV 4 Prime. The experience could not have been more relaxing. The trade in deal was fair and accurate, and working with Jarvis Lewis as the sales representative was a match made in heaven. Jarvis is respectful, accommodating, and made the sales anxiety-free. Congratulations to the Sales Department for retaining such a personal and professional person as Jarvis!
Recently bought a 2025 TRD 4 runner sales team and management team could not have been more helpful to me and the complete experience
Sales rep didn’t bother to take the time to help with car’s set up. Have not been able to set up remote start. Very frustrated & not happy.
I had a fantastic experience at Bob Johnson Toyota, especially working with Zachary on the used car side. I came in knowing exactly what I wanted, and Zack made the entire process smooth and stress-free. He was incredibly helpful with my trade-in of a Toyota RAV4, and he worked with me to get into a 2024 Tacoma that looks and drives great. His professionalism, knowledge, and no-pressure approach made a big difference. If you're looking for a dealership that treats you right and makes the process easy, I highly recommend asking for Zachary at Bob Johnson Toyota. I couldn’t be happier with how everything turned out!
Have bought numerous Toyota's from this dealership. It has always been a great experience for me. The service dept. is hands down the best !
I recently dealt with the Toyota side of Bob Johnson and having dealt with the Kia side of the group, Toyota leaves you wanting. They wasn’t the attention to detail nor the comprehensive information that I should have been given and expected. I bought an EV for the first time and left without any explanation of the charger, charging procedure or expectations. The manuals were in a hidden cubby that I had to search for on my own.
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