Bob Johnson Toyota
Rochester, NY
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704 Reviews of Bob Johnson Toyota
Easy buying/leasing format I found it very easy and stress free to shop for and lease my new Corolla. Don Buerline, Sales, was very helpful and I appreciated his insight and exp I found it very easy and stress free to shop for and lease my new Corolla. Don Buerline, Sales, was very helpful and I appreciated his insight and experience. More
Excellent service. I have dealt with Frank G, several times and have had excellent service each time. It was quick and easy. The car was on the lot and I got the car I w I have dealt with Frank G, several times and have had excellent service each time. It was quick and easy. The car was on the lot and I got the car I wanted. Frank went through all the paper work with me,took me for a test drive and went through the bells and whistles the car had to offer. More
Quick and easy A very smooth process. Salesman Frank Gattellaro was extremely helpful and knowledgeable. Very satisfying experience. I would recommend Dorschel deale A very smooth process. Salesman Frank Gattellaro was extremely helpful and knowledgeable. Very satisfying experience. I would recommend Dorschel dealership to anyone. Best car buying experience ever. More
Easy and stress-free I really appreciated Dorschel's business model as I hate the idea of haggling. It made the entire process far more pleasant and less stressful. I woul I really appreciated Dorschel's business model as I hate the idea of haggling. It made the entire process far more pleasant and less stressful. I would definitely buy another car from Dorshel in the future. The only area they could improve is that it took about a total of 5hrs in the dealership to complete my purchase and I would have preferred that to be closer to 1-2hrs. More
hassle free,smooth transaction Not one problem or hssle during my visit. Everyone in dealt with wentirely out of their way to be helpful and friendly. They even washed my other vehi Not one problem or hssle during my visit. Everyone in dealt with wentirely out of their way to be helpful and friendly. They even washed my other vehicle while I waited for my new one! A+ More
New lease with Mark Fugi Awesome experience with Mark Fujimura. This is my 2nd lease with Mark and as usual he is the best!!! I keep coming back for his wonderful personalit Awesome experience with Mark Fujimura. This is my 2nd lease with Mark and as usual he is the best!!! I keep coming back for his wonderful personality and service! thanks Mark :-) More
Pleasant buying experience From start to finish, Dorschel made my used car buying experience a positive one. My salesman was knowledgeable and low key. The vehicle itself was pr From start to finish, Dorschel made my used car buying experience a positive one. My salesman was knowledgeable and low key. The vehicle itself was prepped well at time of purchase. More
Excellent experience. This is the 5th Toyota we have gotten from Dorschels in the past 24 years. The best one yet. Jason is very knowledgeable. Answered every question we h This is the 5th Toyota we have gotten from Dorschels in the past 24 years. The best one yet. Jason is very knowledgeable. Answered every question we had. He is most helpful in all areas. We will be more than happy to recommend him & the dealership. More
QUICK AND EASY I've been going to dorschel for about 3 years and have been happy every time that is why i went back and got a 2015 camry. The entire process was very I've been going to dorschel for about 3 years and have been happy every time that is why i went back and got a 2015 camry. The entire process was very easy which is great because i work 60+ hours per week. Meghan Garofalo was so helpful and answered all of my questions through email in a timely manner. More
Toyota Matrix AWD May 2015 We purchased a low mileage used Matrix AWD from Dorschel in Rochester NY in May 2015. For the last 25 years I drove Toyota's (a Camry, three Corolla' We purchased a low mileage used Matrix AWD from Dorschel in Rochester NY in May 2015. For the last 25 years I drove Toyota's (a Camry, three Corolla's and a Yaris) to and from work (approx 100 miles per day), so I am in awe of the Toyota products after having averaged about 200k on each vehicle. Dorschel made this purchase the most smooth experience ever, and that is feedback from my wife of 30 years who went with me to all my previous dealings with various other dealerships. We were in and out of the Dorschel dealers in about two hours. My wife immediately commented that the salesperson dealing with us made her very comfortable and put no pressure on us during the negotiations. Kudos to Mr Frank Gattellaro for this service. More