Bob Johnson Toyota
Rochester, NY
Filter Reviews by Keyword
By Type
704 Reviews of Bob Johnson Toyota
More than I expected. Ian was great. Made me believe he was working in my best interest. Found me the perfect vehicle even though it was slightly less than the first vehicl Ian was great. Made me believe he was working in my best interest. Found me the perfect vehicle even though it was slightly less than the first vehicle I found. Would recommend the dealership and Ian to everyone. More
Different and positive experience I had an overall positive experience with this dealership. I got an amazing car within my budget that was priced very well. I personally hate negotiat I had an overall positive experience with this dealership. I got an amazing car within my budget that was priced very well. I personally hate negotiating so I was relieved that I didn't have to go through that process. The real key to this dealership'a success is the people. Every individual that I encountered was pleasant and down to earth. They were not pushy and they went out of their way to assist me. I will have my new car for a long time, but if I remain in the area, I will go back. Thanks for everything! More
Stress-free!!! From start to finish, my experience was awesome! The way that I was greeted at the counter while waiting for the salesperson, the initial contact wit From start to finish, my experience was awesome! The way that I was greeted at the counter while waiting for the salesperson, the initial contact with the salesperson on the phone and the overall buying experience was GREAT! Within just a few hours, I was in my new vehicle and on my way. Thank you! More
Purchase of 2015 4Runner My only regret was that the invoice price of the vehicle was not revealed. Other than that the sales experience was good. The salesperson explained My only regret was that the invoice price of the vehicle was not revealed. Other than that the sales experience was good. The salesperson explained the features of the vehicle well. More
good experience Good overall experience. Price was good. Service was good. Overall experience was as stress free as possible. Compared several dealerships and this Good overall experience. Price was good. Service was good. Overall experience was as stress free as possible. Compared several dealerships and this one was better in terms of quality and less haggle. More
Outstanding from start to finish I could not be happier in my new car purchase, from the beginning the greet staff was outstanding along with the outstanding sales staff(Don Beuerlein I could not be happier in my new car purchase, from the beginning the greet staff was outstanding along with the outstanding sales staff(Don Beuerlein). Everything is explained and all questions answered before moving on to other topics, never have I had a better sales experience. More
Awesome experience We appreciated Dorschel's approach in educating us about what they had to offer in a relaxed environment and did not feel the high pressure/commission We appreciated Dorschel's approach in educating us about what they had to offer in a relaxed environment and did not feel the high pressure/commission-driven approach we felt when we visited other dealerships. Curtis was knowledgeable, patient, and responsive to our needs. We would buy another car from him in a minute and highly recommend him to our friends. More
Excellent job This was by far the easiest car purchase I have ever made. I was gives a very fair trade-in value for my current vehicle and was treated kindly and wi This was by far the easiest car purchase I have ever made. I was gives a very fair trade-in value for my current vehicle and was treated kindly and with respect by the staff. More
Great people, excellent service, great warranty The dealer was very friendly and patient. He allowed us to test drive further than normal. The whole process was smooth and easy. The great warranty The dealer was very friendly and patient. He allowed us to test drive further than normal. The whole process was smooth and easy. The great warranty offer was a bonus. Loving the vehicle ever since. Would recommend them! More
personal and patient I had a lot of questions about the Prius and my salesman Curtis answered them all and was very k owledgable. Also I wanted a vehicle that would fit m I had a lot of questions about the Prius and my salesman Curtis answered them all and was very k owledgable. Also I wanted a vehicle that would fit my kayak. I was looking at the rav4 and Curtis suggested to test drive both the rav4 and Prius V and see how they both fit my kayak. This was a very good idea...The Prius V fit the kayak a lot better and I bought the Prius V. Thank you.. More