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Bob Johnson Toyota

Rochester, NY

4.4
704 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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704 Reviews of Bob Johnson Toyota

January 01, 2024

This is my third lease with Bob Johnson Toyota. I love the Toyota Corollas and this is my third one. Mo Bishi worked with us on this lease. He was very professional and was a joy to work with. The More

by bbuck1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Bishi 5 stars for him. He was wonderful to work with.
December 30, 2023

Excellent service. Kojo was great,the process was efficient. Closeout on the Highlander was also efficient. More

by carol_bruce3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kojo
December 24, 2023

Salesman very knowledgeable of the RAV and was very comfortable with the process. The salesman that delivered the car the evening we picked it up was also helpful. I would recommend to anyone More

by jrmort4259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jessica tanney
December 19, 2023

Highly recommend without a doubt. I was lucky enough to engage with a genuine, kind, and caring sales representative, Nick Sarkis, who guided me through a complex trade-in and toward More

by Theresa Vella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Chris, Elizabeth
December 11, 2023

Bought our last two vehicles there. Won’t go back. Waited three hours for an inspection. They came out with all these little things that had to be fixed or cleaned. $195 in labor. And I More

by bolandgary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Anlicker
December 06, 2023

We just bought a new 2024 Sienna from Bob Johnson Toyota. This is our third Toyota van. I've never experienced a car dealer where the staff knew so little about what they sell. Or really cared. The experienc More

by Bill D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
November 11, 2023

Great people Great service Great help in buying my lease Hassle free & not a waste of time More

by Jimoke14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Kenney , jessica tanney
October 21, 2023

I was very pleased with my purchase. We wanted a Venza Limited and they got it fairly quickly! Rick and his team were very professional and courteous. When we picked up the car they took More

by stevet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark and Rick, jessica tanney
September 24, 2023

Service Advisor Mike T and tech Mike I were incredibly knowledgeable, honest, and helpful in regards to my 2014 Toyota Camry service yesterday. I will trust them with all my future Toyota service needs. T More

by Krista P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thompson, Mike Ingalls
September 15, 2023

Everyone at the dealership was extremely polite and professional. The building offices and restrooms were immaculate. I felt so comfortable so safe and so at ease. More

by capalmer24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Palmer , jessica tanney
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