Bob Johnson Toyota

They are quick in getting me in for service. Their salesman is knowledgeable. Open early so I can drop my car off. Their salesman is knowledgeable. Open early so I can drop my car off. More

We bought out 4Runner lease out and were in the dealership for 2-3 HOURS initially and the again for that same amount of time for a straightforward lease buyout. HEAVY pressure to buy the warranty. dealership for 2-3 HOURS initially and the again for that same amount of time for a straightforward lease buyout. HEAVY pressure to buy the warranty. It was hands down the worst vehicle purchasing experience I have had. Additionally they fixed the brakes and they haven't stopped squeaking since. In contrast, I went to VanBortel Ford for a different vehicle and was in and out in less than 30 minutes. I cannot recommend Bob Johnson Toyota for vehicle lease or purchase or service with any confidence. More

I worked with Nicholas Sarkis and purchased a 2024 Toyota Crown AWD sedan. Nick was knowledgeable about the vehicle and explained all of the features before the test drive. I returned to the store three da Crown AWD sedan. Nick was knowledgeable about the vehicle and explained all of the features before the test drive. I returned to the store three days later to ask some questions that came up after reading the owners manual. The staff was friendly and helpful. They addressed all of my questions right away. Overall, this was a pleasant experience. I have already recommended Bob Johnson Toyota to friends and family. More

I test-drove a car and ended up putting down a deposit. Michel was very helpful throughout the process. Specifically, she helped notify me when a new Prius was available. It wasn't exactly what I was looki Michel was very helpful throughout the process. Specifically, she helped notify me when a new Prius was available. It wasn't exactly what I was looking for (Toyota factory allocations take a long time to deliver what the customer is seeking), but her heads-up got me the sort of car I was looking for MUCH sooner than I anticipated. She under-promised and over-delivered. When I felt intimidated by the Financial Manager and let her know, she gave me a different Financial Manager for the rest of the process and made sure that things went smoothly. I would highly recommend working with Michel in the future and would recommend the dealership to another looking for a Toyota. More

This is my third lease with Bob Johnson Toyota. I love the Toyota Corollas and this is my third one. Mo Bishi worked with us on this lease. He was very professional and was a joy to work with. The I love the Toyota Corollas and this is my third one. Mo Bishi worked with us on this lease. He was very professional and was a joy to work with. The service department is great to work with. Love the waiting area while the car is being worked on. I would definitely recommend this dealership. They are great to work with. More

Excellent service. Kojo was great,the process was efficient. Closeout on the Highlander was also efficient. Kojo was great,the process was efficient. Closeout on the Highlander was also efficient. More

Salesman very knowledgeable of the RAV and was very comfortable with the process. The salesman that delivered the car the evening we picked it up was also helpful. I would recommend to anyone comfortable with the process. The salesman that delivered the car the evening we picked it up was also helpful. I would recommend to anyone More

Highly recommend without a doubt. I was lucky enough to engage with a genuine, kind, and caring sales representative, Nick Sarkis, who guided me through a complex trade-in and toward I was lucky enough to engage with a genuine, kind, and caring sales representative, Nick Sarkis, who guided me through a complex trade-in and towards a new vehicle that fit all my needs. Chris, the sales manager, also added to the experience by working with me with final price. Finally, you must meet lovely Elizabeth who helps with one's choice of sales packages ie ceramic finish, extended warranty, etc Overall, it was a positively remarkable experience and I left at peace and with much happiness in my heart. Thank you, Bob Johnson Toyota! More

Bought our last two vehicles there. Won’t go back. Waited three hours for an inspection. They came out with all these little things that had to be fixed or cleaned. $195 in labor. And I Won’t go back. Waited three hours for an inspection. They came out with all these little things that had to be fixed or cleaned. $195 in labor. And I only waited one hour after I approve the work. $75 in parts. They said they were doing a car wash but didn’t I went back and asked them to do it. When I got home I found out a cracked piece from my wheel well missing probably from the car wash. Called there twice asking for them to get back to me and maybe look for the part. No one has called . More

We just bought a new 2024 Sienna from Bob Johnson Toyota. This is our third Toyota van. I've never experienced a car dealer where the staff knew so little about what they sell. Or really cared. The experienc This is our third Toyota van. I've never experienced a car dealer where the staff knew so little about what they sell. Or really cared. The experience was sub-par from when we ordered it six months ago to the recent delivery. The salesman had little time to answer or find correct answers to our questions, and made things up that he expected us to believe. It was clear that they didn't really care, and they made it obvious that they could always sell Siennas regardless of customer satisfaction. Delivery was limited to taking our money, handing over the keys, and waving good bye. We had a few questions about features, which they didn't have answers for. We Googled for answers, and had to inform them what we found on other dealer web sites - very pitiful. There are other dealers in town that we should have gone with. We certainly won't return to this dealer for service. More