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Bob Johnson Toyota
Rochester, NY
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705 Reviews of Bob Johnson Toyota
Exceptional Jason Conrose, salesperson, was exceptional. His knowledge honesty/integrity,straightforward with process, options and ease of finance were the best w Jason Conrose, salesperson, was exceptional. His knowledge honesty/integrity,straightforward with process, options and ease of finance were the best we have ever experienced. His help with returning our Nissan lease was commendable. His patience explaining the rav4 features to two seniors was great.The Toyota facility is top notch. More
Best experience ever I have always dreaded looking for a new car but this experience was great. The salesperson was very knowledgeable and helpful. The whole staff was fri I have always dreaded looking for a new car but this experience was great. The salesperson was very knowledgeable and helpful. The whole staff was friendly and helpful. I would definitely recommend this dealership if your looking for a no nonsense deal. More
Mo Bishi Was Amazing! I recently leased a new Toyota Rav4. This was my first ever car buying experience and Mo from Dorschel was so helpful along the way. He helped me find I recently leased a new Toyota Rav4. This was my first ever car buying experience and Mo from Dorschel was so helpful along the way. He helped me find the perfect vehicle that fit my needs and my budget. He was very accommodating and I couldn't have found a better car without him. I would definitely recommend him and Dorschel to anybody looking to get a car. More
Nice experience I would like to thank the staff at Dorschel for an excellent experience purchasing my new Toyota Camry. The staff was cordial and did not pressure me I would like to thank the staff at Dorschel for an excellent experience purchasing my new Toyota Camry. The staff was cordial and did not pressure me to buy a car. The saleswoman was very friendly and helpful throughout the process. . More
Great experience. New truck lease. Sales staff very knowledgeable. Found excellent truck with very good price. Matt C. Was excellent in helping to find right truck to lease. Great expe Sales staff very knowledgeable. Found excellent truck with very good price. Matt C. Was excellent in helping to find right truck to lease. Great experience More
Very good experience We stopped in at our appointed time. Once Randy knew what we wanted, we test drove a car. Then he shpped the company`s supply. There was not a red Ra We stopped in at our appointed time. Once Randy knew what we wanted, we test drove a car. Then he shpped the company`s supply. There was not a red Rav4 Adventure available but found one for us with the fearures we were looking for. Randy called us at home that evening with the news that the car was availble by Friday. At Fridays appointment paperwork was completed and Randy gave us a complete training on ALL the features. Wow! This was the best experiance we have ever had at buying a car. More
Good experience buying a new car Prompt service, very helpful dealership. Explained all options with patience, not pushy. Had a good test drive, loved the Toyota Prius Prime Advanced Prompt service, very helpful dealership. Explained all options with patience, not pushy. Had a good test drive, loved the Toyota Prius Prime Advanced model car. Great features. Had a random stranger appreciate my new car!! More
Jason Conrose, Enough Said This is my 4th Toyota, my 3rd 4Runner, my 2nd Dorschel Toyota from Jason Conrose and my very first brand new car! I can’t really put into words how gr This is my 4th Toyota, my 3rd 4Runner, my 2nd Dorschel Toyota from Jason Conrose and my very first brand new car! I can’t really put into words how great a salesman Jay is, all I can say is I’m a customer for life. He knew how to get me what I needed, nothing I didn’t and the sky was the limit. In addition to the trucks on the lot, I could have had any 4Runner in any color brought in from somewhere else and he had it all on screen at the touch of a button. All this with numbers - real sales numbers for every vehicle and every little change made to each vehicle and I could see the change to the bottom line as we worked through the deal. Trying this at any other dealership is an exercise in futility. I’m ashamed to admit I went somewhere else thinking all dealerships in 2018 are the same... nope. I happily came back to Dorschel knowing what I would get with Jason and I will never stray again. I love the modern sales approach of Dorschel and I’ve had nothing but great experience with both sales and service. Thanks again! More
Lease new vehicle Dealership easy to work with, Randy Scott was very professional and made the entire purchase pleasant. First Toyota purchase and so far pleased with Dealership easy to work with, Randy Scott was very professional and made the entire purchase pleasant. First Toyota purchase and so far pleased with our new Highlander. More
Great Customer Service I received great customer service from Vanessa Hill. She works in the service department. Vanessa immediately acknowledged me when I arrived and paid I received great customer service from Vanessa Hill. She works in the service department. Vanessa immediately acknowledged me when I arrived and paid attention to my questions concerning my car. Her explanation of the service to my car was very pleasant. She’s one of the nicest people I’ve met at Dorschel. More