
Bob Johnson Toyota
Rochester, NY
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711 Reviews of Bob Johnson Toyota
Overall positive experience Buying process still lengthy, even with most forms computerized. I liked my salesperson, but was disappointed that vehicle did not come with two keys Buying process still lengthy, even with most forms computerized. I liked my salesperson, but was disappointed that vehicle did not come with two keys when I picked up the car, and that I need to make a service appointment to get a second key. More
Friendly Jason Conrose was friendly, professional, and informative. It was a pleasure to work with him, and we were happy with the experience we had with ever Jason Conrose was friendly, professional, and informative. It was a pleasure to work with him, and we were happy with the experience we had with everyone that we dealt with at Dorschel. More
Smooth & Easy Jason was awesome getting me into my new Rav 4. Price range was my biggest concern, Jason went above and beyond to help me. Would highly suggest him f Jason was awesome getting me into my new Rav 4. Price range was my biggest concern, Jason went above and beyond to help me. Would highly suggest him for any car needs. More
Seamless from start to finish Excellent experience Quick and painless Easiest car buying experience I have had I would recommend the dealership to anyone that is thinking abou Excellent experience Quick and painless Easiest car buying experience I have had I would recommend the dealership to anyone that is thinking about buying a new car More
Best experience I would never hesitate to recommend joe roides.... so professional and pleasant to do business with ... best in the business He was very honest, whi I would never hesitate to recommend joe roides.... so professional and pleasant to do business with ... best in the business He was very honest, which is paramount for me... also not being intimidating and aggressive to make a quick sake. More
Very pleasant - no pressure from the salesman. Our salesman, Joe Roides, was great!!! He first took a few minutes to just talk to us and find out what we were looking for and a comfortable price ra Our salesman, Joe Roides, was great!!! He first took a few minutes to just talk to us and find out what we were looking for and a comfortable price range for us. Then he took us on a couple test rides - with no pressure as to a time frame that we had to finish or make our decision by. Joe made us feel like we were the most important people and our car buying decision was also something that we should take our time with. No pressure!!! It was the first car buying experience I've ever had that I left feeling very relaxed and excited about the vehicle I purchased. I would and have already recommended Dorschel Toyota, and Joe Roides, to a few family members and friends for their future car shopping experience. And my husband will be shopping for a new truck soon and we already know where we will be going - Dorschel Toyota to see Joe. Patty Purvee More
Disgraceful, Shameful and Disrespectful Bought a 3 year old certified pre-owned car and the car already has engine problems that the dealership service center did not catch when inspecting t Bought a 3 year old certified pre-owned car and the car already has engine problems that the dealership service center did not catch when inspecting the car twice. Took it to my own mechanic and he found the problem which still needs to be fixed. Went into the dealership 4 times and each time they recommended purchasing the extended warranty. I asked for them to take the car back and they are avoiding my calls and my emails. They don't care about your hassle or the fact that they sold you a bad car. I wish I never stepped foot in that dealership. More
Stress free experience I can count on my vehicle purchase and service to be stress free experiences at Dorschel. The staff is friendly, professional & knowledgable. I didn I can count on my vehicle purchase and service to be stress free experiences at Dorschel. The staff is friendly, professional & knowledgable. I didn't feel any pressure during the purchase. The parts dept was very helpful with ordering running boards for my vehicle and service dept scheduled a convenient appointment for installation. More
Dream came true Very helpful people and excellent follow up, specific requests and accurate. Mark gave me alot of tips and personal suggestions which really helped Very helpful people and excellent follow up, specific requests and accurate. Mark gave me alot of tips and personal suggestions which really helped me alot.. highly recommend to get your car from them Ali K M More
Great Service! Jason Conrose assisted us in the leasing of our new Rav 4. Jason is great to work with and I recommend him to future customers Jason Conrose assisted us in the leasing of our new Rav 4. Jason is great to work with and I recommend him to future customers More