Bob Johnson Toyota

Disgraceful, Shameful and Disrespectful Bought a 3 year old certified pre-owned car and the car already has engine problems that the dealership service center did not catch when inspecting t Bought a 3 year old certified pre-owned car and the car already has engine problems that the dealership service center did not catch when inspecting the car twice. Took it to my own mechanic and he found the problem which still needs to be fixed. Went into the dealership 4 times and each time they recommended purchasing the extended warranty. I asked for them to take the car back and they are avoiding my calls and my emails. They don't care about your hassle or the fact that they sold you a bad car. I wish I never stepped foot in that dealership. More

Stress free experience I can count on my vehicle purchase and service to be stress free experiences at Dorschel. The staff is friendly, professional & knowledgable. I didn I can count on my vehicle purchase and service to be stress free experiences at Dorschel. The staff is friendly, professional & knowledgable. I didn't feel any pressure during the purchase. The parts dept was very helpful with ordering running boards for my vehicle and service dept scheduled a convenient appointment for installation. More

Dream came true Very helpful people and excellent follow up, specific requests and accurate. Mark gave me alot of tips and personal suggestions which really helped Very helpful people and excellent follow up, specific requests and accurate. Mark gave me alot of tips and personal suggestions which really helped me alot.. highly recommend to get your car from them Ali K M More

Great Service! Jason Conrose assisted us in the leasing of our new Rav 4. Jason is great to work with and I recommend him to future customers Jason Conrose assisted us in the leasing of our new Rav 4. Jason is great to work with and I recommend him to future customers More

No need to haggle dealer. Best price in Rochester This is the second time within 10 years that Dorschel absolutely beat the competitor's price.If they sold Fords there wouldn't have been a 10 year spa This is the second time within 10 years that Dorschel absolutely beat the competitor's price.If they sold Fords there wouldn't have been a 10 year span. I am giving the Toyota Tundra (also American made) a try for the next 3 years and so far I think think it will be from this point forward. Emmanuel "Kodjo" is the guy to see, very pleasant, professional, and made a terrific deal without all the back and forth negotiating.BS. More

Another great experience at Dorschels Always a very friendly staff. Went in for a service appt. and ended up buying a vehicle. Have bought a few vehicles in the past. Beautiful facility an Always a very friendly staff. Went in for a service appt. and ended up buying a vehicle. Have bought a few vehicles in the past. Beautiful facility and great staff. Class Operation. More

Very friendly staff and a pleasure to do business with I rate this experience high because of the great service, no hassle process of buying a new vehicle. It was convenient and flexible on my schedule an I rate this experience high because of the great service, no hassle process of buying a new vehicle. It was convenient and flexible on my schedule and consistent with the professional staff and dealership organization. More

Outstanding Buyer Experience A great dealership to work with. I felt I was fairly treated, got a good deal and outstanding support from the Sales staff. Highly recommend this deal A great dealership to work with. I felt I was fairly treated, got a good deal and outstanding support from the Sales staff. Highly recommend this dealership. More

Good people to deal with. Greg Palmer our sales person was great! Completely professional and answered all our questions. So different from other car dealers we had experience Greg Palmer our sales person was great! Completely professional and answered all our questions. So different from other car dealers we had experience with. We are older people and the new technology on the car can be overwhelming but it was explained very thoroughly. We were offered another session after we had the car for a couple weeks and we will surely take advantage of it. More

Quick and Easy Experience I recently leased a new Totyota Rav4. I worked with Joe Roides and he made the process simple, easy, and kept everything transparent. This is the se I recently leased a new Totyota Rav4. I worked with Joe Roides and he made the process simple, easy, and kept everything transparent. This is the second vehicle I have leased from Joe and will continue to use him in the future as he always make the experience as simple and productive as possible! More