Back

Bob Johnson Toyota

Rochester, NY

4.4
704 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

Directions

By Type

704 Reviews of Bob Johnson Toyota

December 13, 2019

Pleased and satisfied with everyone I requested a certain vehicle (2020) and was taken care of immediately with ease and courtesy From the salesman Joe to the tech person Jody, and all More

by kathrynfaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe the salesman and Jody the tech person who explained all the bells and whistles on new car.
December 09, 2019

Focused one-on-one dealing with salesperson The salesperson with whom I worked was able to interpret what I was looking for and make practical recommendations for models and trim levels. We spen More

by Walter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Koetzle
December 09, 2019

Great Experience Purchasing new RAV4 I have recently purchased two new RAV4 Limited vehicles from Dorschel Toyota over the past 4 months. I worked with Sales Rep Randy Scott and he did a More

by sjasw64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
November 26, 2019

Very satisfied, no complaints. I was very satisfied with the purchase of my 2017 Tacoma and felt no pressure. My vehicle was ready when my salesman said it would be with all the pap More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
November 19, 2019

Very satisfied. Greg was more than just a professional sales person. He was very friendly and willing to go the extra mile to answer all the questions I had. More

by argon5152
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca.
November 16, 2019

Purchase itself was mediocre. Than spam came My dad asked me to help him buy a hybrid. Prius is a flagship car and he wanted a compact one. It was an easiest choice I have ever had. I went to the More

by Timur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
November 05, 2019

New Car Purchase Experience I needed a new car after a deer totaled my Toyota Camry SE, so I called Dorschel to ask what they had available in the same style. They set up an app More

by Happy Grove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadlyn Roberts
October 30, 2019

Worked with Joe Roides. He was great to work with. After we decided what we wanted Joe showed us what was available. We are exited about our new vehicle. This is our 3rd vehicle from Dorschel. Lov More

by Rav4 hybrid
Recommend Dealer
Yes
Employees Worked With
Joe Rouses, Jody
October 28, 2019

Best Dealership Dorschel is definitely the place to go if you are in need of a new or used car! I am on my 4th lease with them and have always had the best experience More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
October 13, 2019

Excellent working relationship Friendly, knowledgeable , no pressure help in finding the right car for us! Resptful and courteous every step of the way! We are so thankful for such More

by Janina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott schlonski
...
15
...