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Bob Johnson Toyota
Rochester, NY
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704 Reviews of Bob Johnson Toyota
Pleased and satisfied with everyone I requested a certain vehicle (2020) and was taken care of immediately with ease and courtesy From the salesman Joe to the tech person Jody, and all I requested a certain vehicle (2020) and was taken care of immediately with ease and courtesy From the salesman Joe to the tech person Jody, and all the folks in between it was a friendly atmosphere. Everyone was professional and courteous. More
Focused one-on-one dealing with salesperson The salesperson with whom I worked was able to interpret what I was looking for and make practical recommendations for models and trim levels. We spen The salesperson with whom I worked was able to interpret what I was looking for and make practical recommendations for models and trim levels. We spent a great deal of time reviewing technical and financial questions, as well as discussing competition. I was able to get a collection of price information before committing much myself. More
Great Experience Purchasing new RAV4 I have recently purchased two new RAV4 Limited vehicles from Dorschel Toyota over the past 4 months. I worked with Sales Rep Randy Scott and he did a I have recently purchased two new RAV4 Limited vehicles from Dorschel Toyota over the past 4 months. I worked with Sales Rep Randy Scott and he did a great job working with me on both vehicles. We handled many of the details through email and the overall process was excellent both times. Randy is very helpful and very thorough in working through all of my questions and issues. He is the best car sales rep I have worked with and I will recommend him to any of my friends and colleagues. A Very Positive Experience purchasing 2 new vehicles. More
Very satisfied, no complaints. I was very satisfied with the purchase of my 2017 Tacoma and felt no pressure. My vehicle was ready when my salesman said it would be with all the pap I was very satisfied with the purchase of my 2017 Tacoma and felt no pressure. My vehicle was ready when my salesman said it would be with all the paperwork in place. I would definitely recommend Dorschel for anyone looking for Toyota vehicles. More
Very satisfied. Greg was more than just a professional sales person. He was very friendly and willing to go the extra mile to answer all the questions I had. Greg was more than just a professional sales person. He was very friendly and willing to go the extra mile to answer all the questions I had. More
Purchase itself was mediocre. Than spam came My dad asked me to help him buy a hybrid. Prius is a flagship car and he wanted a compact one. It was an easiest choice I have ever had. I went to the My dad asked me to help him buy a hybrid. Prius is a flagship car and he wanted a compact one. It was an easiest choice I have ever had. I went to the truecar pricing for american express. They offered the "guaranteed" price, a car was available and I was ready to buy a car on the spot. The dealership refused to accept it and insisted on $500 more. After two hours in the dealership it was frustrating and we walked away. I hesitated, but it was still a reasonable choice and I bought a car soon after for those $500 more. The car itself is proper for a Toyota. Reliable and unremarkable. Except I started getting mail spam. Once a month Dorschel started sending me a letter inviting me to pay 4,000 then 10,000 then 12,000 then 15,000 for getting the same version of the same car. I hate and dread those letters and trash them immediately without reading anymore. More
New Car Purchase Experience I needed a new car after a deer totaled my Toyota Camry SE, so I called Dorschel to ask what they had available in the same style. They set up an app I needed a new car after a deer totaled my Toyota Camry SE, so I called Dorschel to ask what they had available in the same style. They set up an appointment for us to come in and I was able to find one that night with the help of Jadlyn. He spent a lot of time reviewing possible choices and explaining comparisons of new cars to each other. He was very polite and respectful. Upon picking up our new vehicle, he spent time showing me the updated technology and syncing my phone with the car's blue tooth. Buying from Dorschel with the help of Jadlyn was both a pleasant experience and a stress free transition into my new Toyota Camry SE. More
Worked with Joe Roides. He was great to work with. After we decided what we wanted Joe showed us what was available. We are exited about our new vehicle. This is our 3rd vehicle from Dorschel. Lov After we decided what we wanted Joe showed us what was available. We are exited about our new vehicle. This is our 3rd vehicle from Dorschel. Love the service we have gotten over the years and the vehicles we have purchased. That's what keeps us coming back. More
Best Dealership Dorschel is definitely the place to go if you are in need of a new or used car! I am on my 4th lease with them and have always had the best experience Dorschel is definitely the place to go if you are in need of a new or used car! I am on my 4th lease with them and have always had the best experience. They are friendly, professional, and not pushy at all. I have worked with Frank Gattellaro every time and he is literally the best. He takes the time to get to know you and makes sure that you are absolutely happy with your purchase. I wouldn't even consider going anywhere else! More
Excellent working relationship Friendly, knowledgeable , no pressure help in finding the right car for us! Resptful and courteous every step of the way! We are so thankful for such Friendly, knowledgeable , no pressure help in finding the right car for us! Resptful and courteous every step of the way! We are so thankful for such a positive experience !! More