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Bob Johnson Toyota
Rochester, NY
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704 Reviews of Bob Johnson Toyota
My salesperson, Anthony Koetzle, did a great job ensuring my transaction went smoothly. This was an out of state purchase that require more effort. Nice job. my transaction went smoothly. This was an out of state purchase that require more effort. Nice job. More
Very low stress Randy was very pleasant and made the buying experience as easy as possible. They gave us a very reasonable offer for our trade-in. That along with the Randy was very pleasant and made the buying experience as easy as possible. They gave us a very reasonable offer for our trade-in. That along with the dealership sale price, and Toyota rebate, gave us an price we could be happy with, Delivery of the vehicle was the same day as purchase. Everything went smooth from start to finish. More
Purchase review Excellent service from start to finish. The salesperson, Meghan Garofalo, was very easy to work with. She was complete with every detail and question Excellent service from start to finish. The salesperson, Meghan Garofalo, was very easy to work with. She was complete with every detail and question posed to her. My family has purchased several vehicles from Dorschel and we all have been pleased with the dealership's professional and non-threatening approach to selling cars and vans. More
Delivery Day was deeply disappointing Bought an plug-in electric. They never charged it. Before delivery a proof of address was needed (for NYS rebate), but the salesperson never asked ahe Bought an plug-in electric. They never charged it. Before delivery a proof of address was needed (for NYS rebate), but the salesperson never asked ahead of time took . It took 30 minutes to download some proof. I asked for no advertising and they put it on the car anyway. Lastly they didn't secure the license plate.. More
Excellent and highly professional consultant at Dorschel Toyota. Mark was always available to take care of my need going up and beyond to even reach me at my home and job place Toyota. Mark was always available to take care of my need going up and beyond to even reach me at my home and job place More
excellent I met with Joe several weeks ago and told him what was needed to make a deal on a 2019 RAV 4. He came back with the deal l, but on a 2020 RAV 4. WO I met with Joe several weeks ago and told him what was needed to make a deal on a 2019 RAV 4. He came back with the deal l, but on a 2020 RAV 4. WOW!!! Dealing with one person make the deal so easy. More
Dorschel has sold me 2 of my 3 cars. I would go to them to purchase a car every time. They are fair, honest, and actually listen and talk to you to find out your needs. They are more than competitively p to purchase a car every time. They are fair, honest, and actually listen and talk to you to find out your needs. They are more than competitively priced, and they sell you what you want and need, rather than what gets them a big commission. More
Better than I expected Doug Scheck was very professional, respectful, and easy to work with. No hassles and very reasonable. Everyone at the dealership was incredibly wel Doug Scheck was very professional, respectful, and easy to work with. No hassles and very reasonable. Everyone at the dealership was incredibly welcoming and courteous. As my visit was also the day of their Christmas party, they shared some of the most amazing home cooked food I've had in quite some time! I couldn't have asked for more. I was treated more like a friend than a customer. Highly recommend! More
Pleased with dealership Everyone at the dealer was very personable and knowledgeable. Worked with Bryon T. on getting out of a lease and into a Rav4. Bryon gave me space t Everyone at the dealer was very personable and knowledgeable. Worked with Bryon T. on getting out of a lease and into a Rav4. Bryon gave me space to do what I thought was right for me. Offered me the lease deals along with the sales deals with the options I wanted. I'm driving a new Rav 4 now so great job Bryon!! Thanxx Kevin. More
amazing and kind wonderful and friendly staff. Easy to talk to, patient, and knowledgeable! They are willing and ready to help you out with whatever your needs may be wonderful and friendly staff. Easy to talk to, patient, and knowledgeable! They are willing and ready to help you out with whatever your needs may be and find the best fit for you. More