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Bob Johnson Toyota

Rochester, NY

4.4
704 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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704 Reviews of Bob Johnson Toyota

January 12, 2020

My salesperson, Anthony Koetzle, did a great job ensuring my transaction went smoothly. This was an out of state purchase that require more effort. Nice job. More

by Mike B from Wisconsin
Recommend Dealer
Yes
Employees Worked With
Anthony Koetzle
January 10, 2020

Very low stress Randy was very pleasant and made the buying experience as easy as possible. They gave us a very reasonable offer for our trade-in. That along with the More

by Highlander
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
January 07, 2020

Purchase review Excellent service from start to finish. The salesperson, Meghan Garofalo, was very easy to work with. She was complete with every detail and question More

by Carmencars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Garofalo
January 06, 2020

Delivery Day was deeply disappointing Bought an plug-in electric. They never charged it. Before delivery a proof of address was needed (for NYS rebate), but the salesperson never asked ahe More

by Electric Car Disappointment
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sakhi
January 03, 2020

Excellent and highly professional consultant at Dorschel Toyota. Mark was always available to take care of my need going up and beyond to even reach me at my home and job place More

by badjies
Recommend Dealer
Yes
Employees Worked With
Mark H. Fujimura
January 03, 2020

excellent I met with Joe several weeks ago and told him what was needed to make a deal on a 2019 RAV 4. He came back with the deal l, but on a 2020 RAV 4. WO More

by elaine.kane
Recommend Dealer
Yes
Employees Worked With
Joe
December 30, 2019

Dorschel has sold me 2 of my 3 cars. I would go to them to purchase a car every time. They are fair, honest, and actually listen and talk to you to find out your needs. They are more than competitively p More

by njr165
Recommend Dealer
Yes
Employees Worked With
Greg Palmer
December 27, 2019

Better than I expected Doug Scheck was very professional, respectful, and easy to work with. No hassles and very reasonable. Everyone at the dealership was incredibly wel More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Scheck, Jeff Brock, Stephanie Wahl
December 23, 2019

Pleased with dealership Everyone at the dealer was very personable and knowledgeable. Worked with Bryon T. on getting out of a lease and into a Rav4. Bryon gave me space t More

by k2t2s2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Triglianos,
December 16, 2019

amazing and kind wonderful and friendly staff. Easy to talk to, patient, and knowledgeable! They are willing and ready to help you out with whatever your needs may be More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Garofalo
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