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Bob Johnson Toyota
Rochester, NY
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704 Reviews of Bob Johnson Toyota
Great customer service.Great sales rep.Manager was very Great customer service. Great sales rep. Manager was very kind and courteous. No pressure sales. Will send friends and family to shop there. Great customer service. Great sales rep. Manager was very kind and courteous. No pressure sales. Will send friends and family to shop there. We will buy again 😊😊😊 More
They had my rav4 in ny, and I’m in pa I’ve been looking for the rav4 limited hybrid equipped the way I want it for about three months. Saw Dorschel had it when I checked area inventory. M I’ve been looking for the rav4 limited hybrid equipped the way I want it for about three months. Saw Dorschel had it when I checked area inventory. Made an appointment to drive it. Was treated extremely well. Even though I’m from out of state. I live in Wellsboro, PA and drove to Rochester to buy the rav4 I wanted. Dorschel doesn’t do the negotiating price thing. That surprised me. After researching what I should pay I went ready to negotiate. They looked at my trade in. Dorschel offered a price that was almost identical to the opening offer I had calculated. Even tho the corona virus did not allow them to extend all the courtesies normally offered, they made me feel welcome. Hope your experience with Dorschel is as pleasant as mine. Billy More
I had a good experience with Dorschel Mo bishi is great very good man. He helped me get a good car, and Iam very happy. I would definitely recommend this place to anyone looking to get a car. Thank you so very good man. He helped me get a good car, and Iam very happy. I would definitely recommend this place to anyone looking to get a car. Thank you so much. More
The excellent, detailed service and attentive care that I received from salesman,Mark Fujimura, makes the car buying process painless, informed and efficient. Thank you again. received from salesman,Mark Fujimura, makes the car buying process painless, informed and efficient. Thank you again. More
Greg was knowledgeable, friendly, and was not overly aggressive in the sale. He didn't push the extra packages which was very appreciated! Great experience overall. aggressive in the sale. He didn't push the extra packages which was very appreciated! Great experience overall. More
Rav-4. Randy answered all my questions and understood what I was looking for in a vehicle. He delivered the vehicle when promised and took the time to go ov Randy answered all my questions and understood what I was looking for in a vehicle. He delivered the vehicle when promised and took the time to go over all the pertinent electronics in my Rav 4. He offered to go over anything on a future day if needed. I liked that. Not disregarding the customer after the sale is complete. Thanks Randy! More
I'm not someone who writes reviews for things, however my outstanding experience with Scott Schlonski at Dorschel Toyota warrants a review. This was my first time buying a new car and I was nervous. I have h outstanding experience with Scott Schlonski at Dorschel Toyota warrants a review. This was my first time buying a new car and I was nervous. I have heard what a hassle the experience can be with pushy salespeople and haggling with price. After checking out a few cars at other dealerships, I stopped by Dorschel Toyota with a new Corolla in mind. I was connected with Scott Schlonski in the showroom. He took the time to ask about what I was looking for in a vehicle and find me the right one. He even made recommendations that would say me money long-term and steered me away from some extras that weren't necessary. When we found what I was looking for, we went for a test drive. It was the BEST test drive I had ever been on. Scott let me drive around where I was comfortable and for as long as I wanted. He explained all of the features of the car and showed me all of the safety features in action. At no point did I feel like I was trying to be sold this car because Scott kept up great conversation, asking me about my family and my job and also sharing about himself. I knew the Corolla was the car for me and was eager to buy. Scott was with me every step of the way! He was very responsive to email, text, and phone calls. When I stopped by a few days later to close the sale, he didn't rush me as I was filling out the paperwork. He even stayed after closing to make sure I felt 100% comfortable before driving away! Thank you SO MUCH, Scott for a great first car-buying experience! I highly recommend working with Scott Schlonski at Dorschel Toyota if you are looking to buy or lease a car. More
My family and I have leased 3 and purchased 2 vehicles from Dorschel Toyota. I had a horrible experience returning my first lease. I spent hours on the phone with them and Toyota financial over paperwork from Dorschel Toyota. I had a horrible experience returning my first lease. I spent hours on the phone with them and Toyota financial over paperwork that Dorschel failed to turn in for months after I returned the car to the dealership. Never again. More
Seamless, hassle free environment with knowledgeable staff. Bradley was informative, answered all pertinent questions, and allowed a pressure free experience. Would definitely purchase other vehicles t staff. Bradley was informative, answered all pertinent questions, and allowed a pressure free experience. Would definitely purchase other vehicles through IDE. More