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Bob Johnson Toyota
Rochester, NY
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704 Reviews of Bob Johnson Toyota
Sales rep Scott Schlonski was amazing. We bought a Rav 4 hybrid from Scott Schlonski at Derschel Toyota last fall. Scott was amazing: He spent hours with us answering our questions, and alw We bought a Rav 4 hybrid from Scott Schlonski at Derschel Toyota last fall. Scott was amazing: He spent hours with us answering our questions, and always made sure to get right back to us when we had follow-up questions. He worked patiently and with good humor helping us to get the best deal we could making us feel comfortable buying a new car. Scott was outstanding, courteous and professional, and we recommended him to all our friends. More
used vehicle Less than 60 days ago, I purchased a used vehicle from Dorschel. I recently noticed a bulge in a tire. I thought they should replace it since I hav Less than 60 days ago, I purchased a used vehicle from Dorschel. I recently noticed a bulge in a tire. I thought they should replace it since I have driven the vehicle very little. It must have been there when I bought it or damaged when or if they put it on. More
Bought a car Enjoyed the no hassle buying experience. Dealing with one person for the entire buying process was great. Honest and straightforward sales associate. Enjoyed the no hassle buying experience. Dealing with one person for the entire buying process was great. Honest and straightforward sales associate. Selection was a bit limited coming off the covid shut down. More
Dorschel Toyota I recently leased a 2020 Toyota Camry Hybrid from Dorschel. Greg Palmer was the salesperson with whom I dealt and was very professional, helpful and k I recently leased a 2020 Toyota Camry Hybrid from Dorschel. Greg Palmer was the salesperson with whom I dealt and was very professional, helpful and knowledgeable with the entire process. I would recommend this dealership to anyone looking for a Toyota. More
Satisfaction Can always count on the associates from Dorschel...It was a very pleasant shopping experience and they met all of our needs....we bought a brand new R Can always count on the associates from Dorschel...It was a very pleasant shopping experience and they met all of our needs....we bought a brand new Rav 4 hybrid and are very happy with our purchase..Randy Scott was very personable and Lilly also helped with all of our needs....Randy and Lilly were very knowledgeable and are great assets to your company... More
Customer Service They were very helpful, the only downfall was I was there 3hours to sign my deal. Sure this is not normal due to distancing and I was a last minute bu They were very helpful, the only downfall was I was there 3hours to sign my deal. Sure this is not normal due to distancing and I was a last minute buy. More
Outstanding service for many years.Recently bought my second new vehicle..referred my daughter earlier this year for hers.5 stars to Todd,Joe & last one was Mike years ago. Always found everyone wonder second new vehicle..referred my daughter earlier this year for hers.5 stars to Todd,Joe & last one was Mike years ago. Always found everyone wonderful ,from first to last contact on every visit ! More
Excellent experience getting my first truck. Professional staff. Courteous and helpful. They have my business in the future. They even made the experience simple and safe during COVID19. staff. Courteous and helpful. They have my business in the future. They even made the experience simple and safe during COVID19. More
Good experience Very accommodating, considering the situation.that the time we were in. Nice vehicle, I thought a fair price.. Good selection. Thanks for the trade-in Very accommodating, considering the situation.that the time we were in. Nice vehicle, I thought a fair price.. Good selection. Thanks for the trade-in value. More