Bob Johnson Toyota

Upgraded Lease This is our second lease with Dorschel and Toyota. We did upgrade from a Rav4 to a Highlander specifically for the extra room while traveling. We a This is our second lease with Dorschel and Toyota. We did upgrade from a Rav4 to a Highlander specifically for the extra room while traveling. We appreciated the casual, non-pressure approach the salesman took while we navigated the decision. More

Edited Review This is my 2nd Prius purchase from Dorschel with Jason Conrose, my #1 salesperson. The entire experience is casual, comfortable and actually, pleasura This is my 2nd Prius purchase from Dorschel with Jason Conrose, my #1 salesperson. The entire experience is casual, comfortable and actually, pleasurable. Kudos Jason The review above is being edited as it was written hastily prior to the whole sales experience’s completion.This has taken some time to write due to the demands of selling a home and downsizing to an apartment, but what started out as a pleasant sales experience turned out to be the absolute worst unorganized customer care, communication and service experience I’ve ever experienced anywhere. I was misled, told untruths, inconvenienced by them losing my car keys as well as receiving only one set of keys for the color car I did not want to purchase, hung up on, voice mails I left unanswered, had appointments scheduled for me without my input, was unable to talk to anyone above the sales staff about the lack of information or complete misinformation I received, I had a male friend with me for 3/4’s of the initial visit as witness to the (mis)information I was given which steered me to choose a color car I did not want. I learned the salesman was relatively new back in 2014 when I purchased my first Prius, but now placed his social life over honesty and following through on his word. A salesman named Steve stated I would receive a set of carpeted floor mats (a consolation prize on their part. for not getting what I, the paying customer, wished to actually buy) but only received one for the drivers side. He also had the audacity to imply in a phone call which he said was taped that there was perhaps something wrong with me. Their slogan shouldn’t be the Dorschel difference but rather the Dorschel Indifference. More

No hassle, excellent people! I will be buying all my vehicles from Dorchel from now on! Great staff and overall great experience! They make car buying very pleasant. Thanks! I will be buying all my vehicles from Dorchel from now on! Great staff and overall great experience! They make car buying very pleasant. Thanks! More

291 Lease Completed my first ever Lease deal with Dorschel Toyota and everything from start to finish was excellent. I opened with my price range and model styl Completed my first ever Lease deal with Dorschel Toyota and everything from start to finish was excellent. I opened with my price range and model style I was looking for and everyone I spoke with kept to that plan. Not once was there an attempt to "up-sale" me and the staff really worked a great deal to fit my tight budget. Would ABSOLUTELY recommend to friends and family. Great people to do business with. More

Excellent Its been awhile since I purchased a new vehicle. The process always intimidated me. The process at Dorschel was totally painless and maybe a little e Its been awhile since I purchased a new vehicle. The process always intimidated me. The process at Dorschel was totally painless and maybe a little enjoyable. More

Simple and hosnest I like the dealership because the salesman has the knowledge of what customer needs and what customer expected. The Service Department is fantastic I like the dealership because the salesman has the knowledge of what customer needs and what customer expected. The Service Department is fantastic, they are friendly, honest, and willing to help with any situations. More

Frank was patient and very personable Frank was great. Answered all my questions and never made me feel rushed. He was very positive that he would find me the car I wanted Frank was great. Answered all my questions and never made me feel rushed. He was very positive that he would find me the car I wanted More

Wonderful service, friendly people! This is the 3rd car I've gotten at Dorschel's and have always had good service. The people are friendly and knowledgeable, got a great trade-in value This is the 3rd car I've gotten at Dorschel's and have always had good service. The people are friendly and knowledgeable, got a great trade-in value for my 13 year old car and love my new car!!! More

Best Dealership Ever I ihave had many experiences with auto dealerships around the country abd every one of them claim to be the best and has the customers best interest a I ihave had many experiences with auto dealerships around the country abd every one of them claim to be the best and has the customers best interest at the forefront. All of them lied. They all want to sell you a vehicle at the highest possible price. Every so often there is an anomaly and you find a dealership that has a completely different philosophy. Dorschel Toyota is one such dealership. All I will say is this, I called and asked for the best price for my trade in and the vehicle I wanted. They gave me a price and it actually came to almost what I was asking for. I proceeded to go to the dealership to finalize the deal. It took just about an hour for me to drive off the lot with a new car. To summarize, Dorschel worked with me to give me the best price right off the bat. They worked with me to find a car within minutes and only took about an hour to complete the paperwork and leave with my new car. No hassles, No haggling, No 4 squares games and definitely the best customer experiemce I have encountered to date. More

great deal Salesperson was very responsive to my needs and requests. Car was ready the same day. great review of car features and safety equipment. Would reco Salesperson was very responsive to my needs and requests. Car was ready the same day. great review of car features and safety equipment. Would recommend to any one. More