Bob Johnson Kia

These are not mechanics, they can only read a scanner...no common sense at all Misdiagnosed my car on 3 occasions, the only 3 times there...paid money for nothing and still had the problem..turns scanner...no common sense at all Misdiagnosed my car on 3 occasions, the only 3 times there...paid money for nothing and still had the problem..turns out all 3 were no brainers that any real tech would have got right away....incredible...one was as simple as a thermostat that they said it would take more than the 2 hours they already had into it trouble shooting and said it could be hundreds more....seriously, do not take your car there ! Anywhere else would be better...you are warned More

Clear. Simple. Garbage. After 30 years of purchasing vehicles at Dorschel, I am leaving them for good! Everyone I have purchased vehicles from no longer works there, including the Owner! Thank you Mr. vehicles at Dorschel, I am leaving them for good! Everyone I have purchased vehicles from no longer works there, including the Owner! Thank you Mr. Kyle Steffano for putting the nail on the coffin for me at Dorschel. Your customer service skills are deplorable. More

I went to Kia desprately in need of a new car but ironically enough very wary of anymore trying to sell me one. Phil immediately put me at ease and proceeded to efficiantly find a car to suit my need ironically enough very wary of anymore trying to sell me one. Phil immediately put me at ease and proceeded to efficiantly find a car to suit my needs. He spent a lot of time answering my questions yet never for a moment did I feel any kind of pressure or discomfort- which is generally synonomous with purchasing a vehicle. Even now, after I've had the car for 3 weeks, He called and checked to see if I was enjoying the car or had anymore questions. I am so thouroughly impressed with the service and friendliness of Phil and Dorschel as a whole- Thank you so much! More

Tom was awesome and we got the exact vehicle we were looking for. I am excited to do future buesiness with them and would definitely recommend! looking for. I am excited to do future buesiness with them and would definitely recommend! More

Phil was really wonderful and I loved that I only needed to work with one person. There were no transfers, no running to the manager every 30 seconds, no trying to force me to buy something I wasn't comfort to work with one person. There were no transfers, no running to the manager every 30 seconds, no trying to force me to buy something I wasn't comfortable with. Phil was competent, friendly and extremely helpful. Not to mention, I didn't feel like a minnow in a shark tank whatsoever! Dorschel really knows what they're doing in regards to customer service and it showed the minute I picked up the phone and called to inquire about the car. Buying/leasing a car can be really terrifying, but Phil made things personable and it helped take a lot of the stress off the entire situation. He made sure to explain each step, answer all my questions and concerns, and took the time to get me to a comfortable place--even if that meant staying late! Thank you so much, especially for your patience and constant concern! More

My husband emailed Dorschel for a quote and the reply was from Phil. When we walked into the dealership Phil was the first person to greet us. So in some way we felt like we already knew him. He was profess from Phil. When we walked into the dealership Phil was the first person to greet us. So in some way we felt like we already knew him. He was professional and also very friendly. He told us about how Dorschel is different and we appreciate the difference. We did a test drive and were convinced. When we picked up our new Sportage Phil took time to orient us to all the wonderful features and made sure we felt comfortable before we drove away. He stressed that we should call him if we had any questions and I won't hesitate to do that. More

The original impression I felt was that of a very well The original impression I felt was that of a very well organized interior space and a warm reception by all the folks we spoke to. Our salesman Phil The original impression I felt was that of a very well organized interior space and a warm reception by all the folks we spoke to. Our salesman Phil Meeks, was a very friendly and well informed young man with whom we felt an instant rapport. Dorschel's innovative selling "no haggle" process was the most complete presentation we have ever been a part of in a selling situation. Calm, consise, and professional atmosphere was the order of the day. I'll be back! More

This was the most enjoyable and positive car-buying experience I have ever had. They were completely transparent and honest and we agreed on the deal without the usual haggling and unnecessary stress. experience I have ever had. They were completely transparent and honest and we agreed on the deal without the usual haggling and unnecessary stress. At Dorschel, there really is a difference. More

I had a great experience at Dorschel Kia! As a first time car buyer, Phil Meek made the process easy. He was both personable and professional. He took the time to answer my plethora of questions. After car s car buyer, Phil Meek made the process easy. He was both personable and professional. He took the time to answer my plethora of questions. After car shopping and researching sporadically since May, this dealership was by far the best I visited! Thanks Phil and the Dorschel team for their incredible customer service! More

Phil Meek did an excellent job. Our experience with Dorschel Kia was wonderful. I would Highly recommend them to my family and friends. Beth Mitchell Dorschel Kia was wonderful. I would Highly recommend them to my family and friends. Beth Mitchell More